Unable to capture screenshot. Prevented by security policy. Galaxy S6. Android 6.0

142,807

Solution 1

Go to Phone Settings --> Developer Options --> Simulate Secondary Displays and turn it to None. If you don't see Developer Options in the settings menu (it should be at the bottom, go Settings ==> About phone and tap on the Build number a lot of times)

Solution 2

I had that message "security policy prevents use of camera" after phone update and all i found out from internet was that i must reset my phone.. so i just stopped using camera.

I also had an app something like "camera blocker" manually installed and used before, a paid one. So one day i just thought that maybe that camera blocker app does something..

So I've tried to uninstall it. But i was not allowed to uninstall that program. Seen a mini button that this app has an admin control.. So entered that page with admin controlled apps and turned that admin control off. Then uninstalled that camera blocker app from the camera blocker app settings.

And suddenly my camera was available!

Been without camera for weeks and i needed this badly several times. But now finally this problem has been solved!

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142,807
Dima
Author by

Dima

Updated on March 17, 2021

Comments

  • Dima
    Dima about 3 years

    Does someone know how to turn off this screen?

    enter image description here

    Also phone has a message (Toast) when trying to make a screenshot:

    Unable to capture screenshot. Prevented by security policy

    .

    One of recommendations was to update policy, but didn't help: Menu --> Settings --> Lockscreen & Security --> Other Security Settings --> Security Policy Updates

    Screen photo

  • Dima
    Dima almost 8 years
    I know this, but was not my case. Just a stupid mistake. Probably was turned on when it was in a pocket. thank you for your answer
  • code_dredd
    code_dredd over 7 years
    Avoid trying to answer off-topic questions here. Flag them instead. Thanks.
  • code_dredd
    code_dredd over 7 years
    Avoid trying to answer off-topic questions here. Flag them instead. Thanks.