Using JW player getting errror loading file media could not be played

Question

I am new user of jw player ..Please help guys :(

i use these files in head of html

 <script type="text/javascript" src="jwplayer.js"></script>
    <script type="text/javascript">jwplayer.key="ABCDEFGHIJKLMOPQ";</script>

this is my setup

<div id="myElement5a">Loading the player...</div>
                    <script type="text/javascript">
                jwplayer("myElement5a").setup({

                    height: 480,
                file: "vdo/9.mp4",
                file: "vdo/9.ogv",
                    abouttext:" MUHAMMAD FARID ALAM, FCA",
                aboutlink:"http://www.mfaridalam.com/",
                    image: "images/p1-fix.jpg",
                    startparam: "starttime",
                    width: 740
                    });
                    </script> 


        </div>

When i play this on laptop without using internet server its working fine in all browser localy but when i upload this on my web hosting server which has ms window 2008 server .... I am getting this error

errror loading file media could not be played

Please help i need to make my web site live in few hours ..

I am new user of jwplayer i dont i just check one script file jwpleyr.js its say jwplayer.version="6.3.3242" So i guess its jwplayer.version="6.3.3242"

Thank you if you have any solution let me know

Solution 1

I am not sure about the stop() issue?

But you need to make sure both OGV and MP4 MIME TYPEs are set, and that the player is set up like:

<script>
    jwplayer("myElement").setup({
      playlist: [{
        image: "/uploads/myPoster.jpg",
        sources: [{
          file: "/uploads/myVideo.mp4"
        },{
          file: "/uploads/myVideo.ogv"
        }]
      }]
    });
</script>

Solution 2

Your web server does not have the OGV MIME TYPE set up properly.

This file - http://www.mfaridalam.com/beta/vdo/8.ogv

Has the MIME TYPE - text/plain

But it should have this MIME TYPE - video/ogv

That is your issue, indeed.

Comments

[emaxsaun]

Do you have a link to where this is running?

[Jay Zee]

mfaridalam.com/beta/interview.html we are running iis 7 on window 2008 server

[Jay Zee]

please tell how to add mime type ?

[emaxsaun]

I use Apache, never used IIS 7. You can ask your host, or maybe add it in a config file, but that it outside of my area of expertise.

[Jay Zee]

Now its running fine on google crome and fire fox after i add mime type ..but stil not running on internet explorer but when i remove file: "vdo/1.ogv", from jwplayer("myElement").setup({ then its run on file: "vdo/1.mp4", then its run but i face other problem video not stoping i use this function jwplayer("myElement").stop();

[emaxsaun]

Need to add another note below.

[emaxsaun]

I added it below as a 2nd answer. Did you not even see it?

[Jay Zee]

Thats really working fine now please tell me how to add this in your setup <code>abouttext:" MUHAMMAD FARID ALAM, FCA", aboutlink:"mfaridalam.com", image: "images/p1-fix.jpg", startparam: "starttime", width: 740</code>and how to stop video in IE

[Jay Zee]

i sort out that setup please help me hot to stop video on IE

[emaxsaun]

What do you mean by the stop in IE?

[emaxsaun]

If you are still having issues with the stop(), please put up a bare bones example of such.

[Sulthan Allaudeen]

It is not the answer to the question. Please add it in the comment of the question. Once you earn enough reputation. You can able to comment in the question.