What is App store screenshot size for 6.5" display?

Question

Apparently, Apple documentation can't keep up with App Store changes. Until today, the biggest (optional) display size was a 5.8-Inch Super Retina Display with a resolution of 1125 x 2436 pixels. Currently, it is a 6.5-inch display, but the resolution is nowhere to be found (docs at https://help.apple.com/app-store-connect/#/devd274dd925 only mention 5.8-inch display). App store connect doesn't mention the resolution and error message "The dimensions of one or more screenshots are wrong. Learn More." redirects to docs linked above.

Solution 1

New size is 1242 × 2688 pixels

Extra information for required sizes:

• 6.5" - iPhone 11 Pro Max, iPhone Xs Max
• 5.5" - iPhone 8 Plus, iPhone 7 Plus, iPhone 6s Plus
• iPad Pro (12.9-inch) (3rd generation)
• iPad Pro (12.9-inch) (2nd generation)

Solution 2

Latest specifications as of May, 16 2022

Reference: https://help.apple.com/app-store-connect/#/devd274dd925

Solution 3

For latest update, ituneconnect 6.5 inch screenshot should use Iphone Xs Max. Iphone XR screenshot doesn't match.

See the above image, that's all screen size for apple screenshot

Solution 4

Starting March 2019, all new apps and app updates for iPhone, including universal apps, will require iPhone XS Max screenshots. They must also be built with the new iOS 12 SDK and support the latest devices. All new apps and app updates for Apple Watch will need to be built with the watchOS 5 SDK and support Apple Watch Series 4.

Solution 5

I found that the easiest way to get the expected result is to open simulators on Xcode of the attached below device list and take a screenshot of the desired screens of your app you want to show via simulator menu on the Mac:

File > New Screen Shot (Cmnd + S)

Then upload them to App Store Connect (iTunes Connect) in the Media Manager section for the named devices below.

• 6.5 - iPhone Xs Max
• 5.5 - iPhone 8 Plus
• iPad Pro (12.9-inch) (3rd generation)

View more solutions

Comments

[Dilhan Jayathilake]

6.5 - iPhone Xs Max 5.5 - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus ipad Pro (12.9-inch) (3rd generation) ipad Pro (12.9-inch) (2nd generation)

[Pedro Paulo Amorim]

This is ridiculous. We did screenshots for iPhone X recently and they are forcing us to make again only for iPhone Xs Ma and XR.

[Justin Stanley]

@PedroPauloAmorim luckily we don't have to also include iPhone X screenshots as well anymore. You can have iPhone X use the iPhone XS Max screenshots just like the iPhone 8 can use iPhone 8 Plus screenshots.

[c0dehunter]

Their docs are wrong. It says iPhone XR is 6.5" but it is 6.1" really.

[Renetik]

I am puzzled by that iPhone Xr there 8|

[Tuan Nguyen]

I have thought 6.5 is iPhoneX, i spend a lot of time on it.

[user924]

But iPhone XR doesn't have such resolution (it's 828x1792). 6.5 inch (iPhone XS Max, iPhone XR) 1242 x 2688 pixels (portrait) 2688 x 1242 pixels (landscape) help.apple.com/app-store-connect/#/devd274dd925

[Tom Faltesek]

The iPhone 8 Plus works great for 5.5'' screenshots. Unfortunately, when I take screenshots with iPhone Xs Max, I get 1125 × 2436 images that are not accepted by the app store for 6.5'' screenshots.

[Tom Faltesek]

When I take screenshots with iPhone Xs Max, I get 1125 × 2436 images that are not accepted by the app store for 6.5'' screenshots.

[James Westgate]

The simulator on macOS has a screenshot function. Super easy.

[James Westgate]

@TomFaltesek - I found the UI initially rejected it, but once I had saved the 5.5 inch and used the Choose File option, the XS Max screenshots from the simulator worked fine.

[LordParsley]

If you're using the Simulator, I found that only the iPhone XS Max gave 1242 x 2688 out of the box.

[Dilhan Jayathilake]

You saved my day

[Avi]

We have the same issue and still confused. Trying manual update of dimension

[leanne]

When I uploaded the Max screenshot, I got the message: We’ll use your 6.5" display app previews and screenshots for all iPhone display sizes and localizations selected in Media Manager. - You only need additional sizes if your app appears differently on different sizes or uses multiple languages.

[Dazzle]

iPhone 11 not working for me, but iPhone Pro Max does

[MrBootAndTheBuilding]

Adding to what @LordParsley said, the simulator for Iphone 11 Pro Max also gave 1242 x 2688 resolution

[Nirav Kotecha]

1284x2778 - add iphone 12 pro max size

[GeneCode]

It is quite weird why don't they just put the actual sizing in Appstoreconnect? Now we need to visit this stackoverflow answer everytime we are making screenshots. Thanks Apple :/

[Sandokan]

in Xcode, there is iPad Pro (12.9-inch) (3rd generation). Instead, there is 4rd generation

[Orkhan Alikhanov]

Glad to see someone provided a reference to that table

[qix]

iPadPro 2nd & 3rd gen sims don't exist by default in the later versions of xcode (e.g. 13.2.1), but you can still create them in-app or on the command line with xcrun e.g.: xcrun simctl create "iPad Pro (12.9-inch) (2nd generation)" com.apple.CoreSimulator.SimDeviceType.iPad-Pro--12-9-inch---‌​2nd-generation- com.apple.CoreSimulator.SimRuntime.iOS-15-2 and xcrun simctl create "iPad Pro (12.9-inch) (3rd generation)" com.apple.CoreSimulator.SimDeviceType.iPad-Pro--12-9-inch---‌​3rd-generation- com.apple.CoreSimulator.SimRuntime.iOS-15-2

[David Rector]

It's really strange that Apple doesn't provide a link to that table on the page asking for the screenshots.