Why can't I login to my Openfire administration console after initial installation?

Question

Login failed: make sure your username and password are correct and that you're an admin or moderator.

Even when the password is right and the user is the same as what I already have, I still can't log in. Why?

Solution 1

Upon reviewing this youTube video, http://www.youtube.com/watch?v=BFHiRYRx79E, I finally figured out that the problem is that the admin username is "admin", not the email name we typed in during the install. The password is the one we typed in during the install.

So in other words, use "admin" as the username, and the password you typed in during the install process, and you'll get in.

I'll admit this is not intuitive at all, since the note that the username is "admin" is buried inside what most people would skip as obvious instructions for entering username and password.

A second note is that if you use the embedded database, openfire 3.7.1 (Windows and Mac, possibly other platforms) will forget your admin password once you reboot. I ran into this situation this morning after a reboot. Followed these instructions to set up a separate database: http://www.igniterealtime.org/builds/openfire/docs/latest/documentation/database.html

This seems to finally do the trick, after repeated reboots today.

Solution 2

At first I failed to login then,I tried login using

username: admin password: * what u had entered

and successfully i could do it.