Why does Windows not recognize the INF file for my device
Windows seems to recognize the INF file correctly, and rather seems to have trouble with the device itself. 0000
is an invalid vendor number ("VID"), which suggests that the USB device did not initialize correctly with the system. This could be because of a short in the USB plug, the cable, damage to the device itself, or possibly damage to the USB hub that the device is plugged into.
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just.another.programmer
Updated on September 18, 2022Comments
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just.another.programmer over 1 year
I am trying to install drivers on my computer for a USB device. It shows up in the device manager as
Unknown Device
underneathUniversal Serial Bus controllers
. When I try to update the driver with my manufacturer INF, it saysThe specified location does not contain information about your hardware
I found a tutorial online for manually installing plug-and-play drivers and found the following information:
- The
Device Instance Id
isUSB\VID_0000&PID_0000\6&38DAB3F9&0&4
. In the INF file, it showsUSB\VID_04DA&PID_1682
- The
Class GUID
is{36FC9E60-C465-11CF-8056-444553540000}
in the INF file, in the registry it's the same but with a\0018
at the end - The
Service
value is not present - Computer is running XP SP 3
What can I do to install this driver?
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Dave over 11 yearsWhat USB device?
- The
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just.another.programmer over 11 yearsIs the VID supplied by the device when it is plugged in without any drivers? Is there any way to overwrite it with the value from my INF file?
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user1984103 over 11 yearsYes to the first question, no to the second. The
DEVICE_ID
is a pre-programmed vendor ID and product ID which are manufactured into the hardware, and absolutely necessary for the OS to identify the device and select the appropriate drivers for it. While in theory the OS could try to load a specified driver, the underlying problem is that if the VID and PID can't be read from the device itself, then the device or something connecting it to the computer is fundamentally malfunctioning on a hardware level, and a driver probably wouldn't help at all.