Win 10 Store 0x80070057

Question

I am trying to download apps like Messenger or Feedback Hub for example but Windows Store returns following message: "Try Again. An error occurred. The error code is 0x80070057, in case you need it.". I have tried WSReset.exe, I have also tried adding a folder called "cache" in following location:

C:\Users\<username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState

Which by the way worked, but didn't fix the problem when I ran the troubleshooter. The troubleshooter can't fix the problem, because it can't fix the problem automatically and returns "X Windows Store-cache may be damaged". Is there any fix so that I can update apps and install new apps again?

I have also tried following:

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/windows-10-store-error-0x80070057/f7d0346b-2121-4de0-babc-e53cade30c40?auth=1

Windows 10 store error when Starting Download

And ofcourse a lot of youtube videos on how to solve the problem, but unfortunately nothing worked.

Edit: There is no output from today when I last tried to install in eventvwr.msc -> Apps and servicelogs -> Mircosoft -> Windows -> (AppxPackagingOM -> Microsoft-Windows-AppxPackaging/Operational or AppXDeployment-Server -> Microsoft-Windows-AppXDeploymentServer/Operational).

Solution 1

Sometimes a single app can be the problem, and the answers here helped a little but the app that was causing me trouble is called Cybereason Ransomfreeware against ransomfreeware attacks to the computer. Disabling it for 1 hour made it possible to install apps to the computer again.

Edit: The application got updated which solved the problem.

Solution 2

I understand you have already done Clear & Reset Windows Store Cache using WSReset.exe.

You could also try to Re-register Windows Store Apps :

1. Create a System Restore Point first, just in case
2. Press Windows + Q, type powershell and right-click Windows PowerShell from the results and choose Run as administrator.

3. In the PowerShell window, type the following command and hit Enter:

   Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   

4. Once the command is successfully executed, close Windows PowerShell and reboot.

Comments

[Erik]

A clean boot which most people talk about, fixed my problem but only temporary which means I don't know where the problem is coming from.

[Erik]

Method 1: Did not fix the problem. Method 2: I have no proxy Method 3: Allow apps to use my location is enabled for each app and didn't fix my problem.

[Erik]

If you look at the image here: 1drv.ms/i/s!AqazXrhcOoQcjDuSMHuM6ECeub8f I got one error from the PowerShell command.

[harrymc]

Have you executed WSReset.exe using Run as administrator? Try also the other tips in this article.

[Erik]

Yes I did execute WEReset.exe as administrator

[harrymc]

Try: (1) Reset from Settings > System > Apps & features > click Store > Advanced. Once Reset completes, a check sign appears next to the Reset button. (2) See Part Two in this article. (3) Delete the contents of C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download and try Settings > Update & security > Windows Update. (4) Use the SFC and DISM Commands.

[eross]

Thanks Erik. Wish I saw your comment earlier.... Would have saved me a lot of time... The problem with Ransomefree is that it does not update automatically, even if there is a new update. So some of my PCs were fine, because they were updated to v 2.3.0.0 , but two PCs were still on v 2.2.5.1 , which is not compatible with Windows 10 creator (1703). Once I updated Windows to that version, the problems with Windows Update and the Store app started.