Windows 10 RDP client crash when printing through RDP printer redirection
See if this hotfix helps:
https://support.microsoft.com/en-us/kb/2916266
Symptoms
When you print a large document from a Remote Desktop Services (RDS) session by using the Easy Print feature in Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1, the Mstsc.exe process crashes.
Also, make sure both the terminal server and the clients have all the latest updates installed.
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Slipeer
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Updated on September 18, 2022Comments
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Slipeer over 1 year
We are deploying Windows 10 1607 across our company and we are currently having an issue with printers not redirecting over Remote Desktop to a Windows 2012 R2 server:
- Printing crashes the RDP client.
- The session remains disconnected on the Terminal Server.
- The broken print job remains in the print queue.
Older clients (Windows 7) work fine with the same server.
Disabling Easyprint fixes the problem with Windows 10, but is not a complete solution: we have many different printer models from different vendors; we need to make EasyPrint work.
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Massimo over 7 years2955164 is for Windows 8.1 and Windows Server 2012 R2; you need to install 2916266 on the Windows Server 2008 R2 terminal server. It's a custom hotfix, thus you have to request it from the page by clicking on the "Hotfix download available" button.
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Slipeer over 7 yearsBut update 2955164 includes 2916266. And it available for Windows Server 2012 R2. I am wrong?
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Massimo over 7 yearsIf you are running Windows Server 2008 R2, you need to install hotfix 2916266; if you are running Windows Server 2012 R2, you need to install update 2955164. They solve the same issue but are packaged differently.
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Slipeer over 7 yearsThank you this is my typo. Of course I have 2012 R2 server.