Windows 8 - Mapping Network Drive (NAS)

windows windows-8 network-shares nas

78,904

Solution 1

IP address

Check Windows 7 and Windows 8 are using same subnet and gateway. Use following command
```
ipconfig
```
If Windows 7 can ping the device, Windows 8 should be able to also.
Turn off firewall

In file explorer, go to following and turn off firewall
```
Control Panel\All Control Panel Items\Windows Firewall
```
If you have other firewall software like norton360, you will have to disable it within those software.
Check file sharing is enable

In file explorer, go to following
```
Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings
```
Under section All Networks, check File sharing connections, select Enable file sharing for devices that use 40- or 56-bit encryption
Check remembered credentials

In file explorer, go to
```
Control Panel\All Control Panel Items\Credential Manager
```
Click Windows Credentials. Check if there are credential related to that NAS, delete it.
WiFi and Wired

If you have both w-fi and cable connection, try turn off wi-fi.

Solution 2

As I understand it, you need to map a share on a NAS, you cannot map the NAS itself. So try

net use k: \\omsmds001\nameOfTheSharedFolder

Whether or not your share works with the name (as opposed to the IP address) could depend on various factors, such as

your DNS setup - does the configured DNS server know about the NAS's name?
the WINS setup - is there a WINS server in your network
the Windows Domain setup - are you part of a domain, does the domain controller know the NAS name, does the NAS know your domain controller and is part of the domain

Solution 3

SO my NAS by dlink couldn't be seen wither and Synology help was of no help either. I tried uninstalling my LAN driver, re-installing it, trying every thing on this forum:

http://forum.synology.com/enu/viewtopic.php?f=49&t=60999&p=250609#p250609

Also enabled SNMP under components/enable windows features

What I think finally helped was this:

Go to System in Win 8. This is really easy on the metro screen type system then in settings its right there. (this screen has your Windows Experience rating)

Under Computer name, domain, and work group settings to the right it says change settings. Clink this.

Under Network ID it will have 2 bubble options: This computer is part of a business netowork or part of a home computer. I chose HOME COMPUTER option. Restarted and problem solved. Good luck!

Solution 4

Same problem for me, Win7 machines could see the NAS drive and shares, Win8 64 Pro could not.

If you can connect to the NAS via IP (e.g. \\\192.168.0.4 ) try adding an entry to the hosts file - it worked for me.

C:\Windows\System32\Drivers\etc\hosts

Add a line with the fixed IP address and device name, e.g.

192.168.0.4 NAS

now use file explorer to navigate to \\\NAS.

View more solutions

78,904

stoic

Developer living in Cape town, South Africa

Updated on September 18, 2022

Comments

stoic over 1 year
This question has been asked throughout the web, but I am simply not able to get it working.

I am Running Windows 8 Pro (x64), when I connect to the office network, I can connect to all network shares except the ones that is on our (NAS).

As soon as I boot into Windows 7, I am able to connect.

So far I have tried the following:
All of the above with no success.

I also tried the net use command, to see if it might return additional info, but i get Error 53
```
net use k: \\omsmds001\
System error 53 has occurred.
The network path was not found.
```
and
```
net use k: \\10.0.25.3
System error 53 has occurred.
The network path was not found.
```
When i ping the device i get no response

When i try and browse the network location, i get an error:
```
Windows Cannot access \\omsmds001
Error Code: 0x80070035
The network path was not found
```
I have disabled "SecureNegotiate" and i can't enable SMB on the device, it is out of my control.

UPDATE I have had some luck here: I connected to a server that is on the domain, i pinged the server again and received a different IP address. I used that IP address and i am now able to map the disk with the IP. using host name still fails in windows 8.
- stoic over 11 years
  
  i tried all those options as well, thanx.
- Dave over 11 years
  
  What is the make of the NAS, and did it come with any software?
- stoic over 11 years
  
  i have no idea, i work for a large corporate (no access to anything). I used a workaround a few months ago that worked, but had to format my pc this weekend, and now i cant find the workaround anymore.
- harrymc over 11 years
  
  Does this answer help?
- stoic over 11 years
  
  i tried all the options... the same solution was posted in point number for above.
- harrymc over 11 years
  
  Have you tried to disable "Secure Negotiate" and enable SMB 2 ? And what is the exact error message when you try to connect.
- MDMoore313 over 11 years
  
  error 53 is a name resolution problem, have you tried net use with the IP Address? net use \\127.0.0.1 technet.microsoft.com/en-us/library/cc940100.aspx
- K.A.Monica over 11 years
  
  Are other Windows 8 clients able to access the NAS?
- Ditmar Wendt over 11 years
  
  You need to post the exact command you used for net use. Run an nslookup on the hostname you used with that command, and if it resolves to an IP, see if you can contact it via ping.
- stoic over 11 years
  
  @ditmar, i am not sure what you mean with the nslookup part. I did an nslookup: 'nslookum omsmds001' an i received two servers with seperate ip's
- harrymc over 11 years
  
  Try to Disable the Receive Window Auto Tuning Level : Run as administrator netsh interface tcp set global autotuninglevel=disabled.
- John Siu over 11 years
  
  (1) What is your machine IP in win7 and win8? Are they on the same subnet? (2) Can Win7 ping the NAS?
- John Siu over 11 years
  
  Are you using domain login (active directory) in Windows 7? What about Windows 8?
stoic over 10 years

nice idea for editing the hosts file, makes things alot easier if someone sends you a link to the NAS via email