Windows 8 update starts and fails with error 80096002
11,751
The problem was a missing KB on the WSUS server.
KB 2734608 - strangely, that wasn't installed automatically, even that the WSUS updates are set to be automatic.
Going through the installation of KB 2734608, on this page has sorted it.
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Author by
Saariko
Updated on September 18, 2022Comments
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Saariko almost 2 years
Windows 8 install.
Trying to run Windows Update and it immediately fails with error code 80096002
From the event viewer:
Fault bucket -1144026401, type 5 Event Name: WindowsUpdateFailure2 Response: Not available Cab Id: 0 Problem signature: P1: 7.8.9200.16384 P2: 80096002 P3: D67661EB-2423-451D-BF5D-13199E37DF28 P4: Scan P5: 101 P6: Managed P7: 0 P8: P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.8.9200.16384_76af88d5c6e62bdb7eba9039c59f33bdd44ea3_08a8f74a Analysis symbol: Rechecking for solution: 0 Report ID: 56bdc917-6acc-11e2-be6a-005056afe656 Report Status: 0 Hashed bucket: 785fd21b6f66833f7c0845c8844db318
Not sure if it matters, but the computer is joined to a domain, and the logged in user is a domain admin.
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Ramhound over 11 yearsThis really sounds like a domain configuration problem. What is your group policy that manages this behavior set to? I was able to find this thread which I would almost guarantee is your problem. social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/…
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Saariko over 11 yearsI have WSUS installed. It seems that checking against my WSUS produces the error, while checking against the Windows Update server works fine.
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Ramhound over 11 yearsSo that would indicate that your problem is either your missing a required update that allows Windows to accept updates from your WSUS server or your WSUS server is simply not configured correctly. As I said the thread seems to have the solution you seek I would try that.
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