Windows Xp DNS Resolution not working

Question

Starting off, I am working on a client computer. I was removing a FBI MoneyPack Ransomware virus from a windows xp system. Well I got rid of that and then had a problem with the firewall. I did the whole resetting the firewall steps so that I could even use it. Here is a list of everything I have tried so far. (Been working on this computer since noon today.)

https://www.google.com/#safe=off&q=fix+windows+xp+internet+host+file https://kb.wisc.edu/page.php?id=6653#xp http://support.microsoft.com/kb/299357 http://support.microsoft.com/kb/972034

also I tried these steps from other similar issues solved on this site.

Windows XP Internet Issue

Are my connectivity issues on Windows XP related to DNS issues?

Why is 'ping' unable to resolve a name when 'nslookup' works fine?

Ok I am dealing with a Wired Ethernet connection and am 100% sure it is nothing outside the computer system I am working on. Funny thing is the internet on this computer was working before I removed the virus but was very slow and sometimes just quit loading pages, after that I found out that the firewall service was hijacked by the virus so I reset the firewall. Now I am having this issue. I can ping the router but when I ping google it quits. here is a cmd log of some steps and ipconfig status.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Compaq_Owner>ipconfig/all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : your-d0f670b45a
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
        Physical Address. . . . . . . . . : 00-15-F2-EA-E7-15
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.1.3
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
        DHCP Server . . . . . . . . . . . : 192.168.1.1
        DNS Servers . . . . . . . . . . . : 192.168.1.1
        Lease Obtained. . . . . . . . . . : Friday, October 31, 2014 7:09:03 PM
        Lease Expires . . . . . . . . . . : Saturday, November 01, 2014 7:09:03
PM

C:\Documents and Settings\Compaq_Owner>netstat

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    your-d0f670b45a:1031   localhost:1032         ESTABLISHED
  TCP    your-d0f670b45a:1032   localhost:1031         ESTABLISHED
  TCP    your-d0f670b45a:1033   ord08s08-in-f0.1e100.net:https  ESTABLISHED
  TCP    your-d0f670b45a:1034   ord08s08-in-f4.1e100.net:http  ESTABLISHED
  TCP    your-d0f670b45a:1035   ord08s09-in-f0.1e100.net:https  ESTABLISHED

C:\Documents and Settings\Compaq_Owner>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try a
gain.

C:\Documents and Settings\Compaq_Owner>

Any Help is Great right now. I was thinking Host file but it is untouched and original and setting up a static ip to my router didn't work.

Update: I just wanted to add that I have just noticed that applications like Java Update use the internet just fine, and I was able to verify this using task manager to check that it was using a internet connection. This means that is is a Browser issue or close. I feel like I have dealt with this before but I can't remember what was done to fix it.

Solution

Solved. After trying everything under the sun here is a good steps to try.

What eventually fixed it for me was: 1.) Right Click Computer 2.) Click on Manage 3.) Click on Device Manager 4.) Uninstall the internal network adapter driver. 5.) Restart 6.) let windows reinstall it and it worked.

I am guessing it maybe got a corrupt file that deals with the dns service.

If the above does not work Try the links in the original question and lastly try this link http://en.kioskea.net/forum/affich-623990-can-t-dns-resolve-in-xp

Comments

[trenten]

Also I can see it as an attached device in my router via my laptop so it is not a hardware issue.

[JosefZ]

Set DNS Servers manually to ones obtained from your ISP, or choose one of public DNS services like OpenDNS and Google DNS

[trenten]

already tried that. set it to the public google dns server and also tried static everything with my router. keep in mind i will need this to automatically obtain this stuff when the client picks the computer back up. I do have a couple things but if all else fails ill restore to when it was virus infected and try again, as a last hope.

[trenten]

the odd thing is that it was working when the virus was still active, I could kill a process and have internet. It wasn't until I realized that the firewall was hijacked and did a cmd reset on that and it just quit working. before that happened the internet settings were set to use system proxy which was odd.

[trenten]

I just tried setting it up as a static ip again using ip range from my router and dns settings from the router to no success. With automatic settings I can ping 8.8.8.8 via cmd. Also applications like Java update will connect fine and update.

[trenten]

I can install a Different network card and the internet works fine so I will next uninstall the onboard driver and let windows reinstall that and see if that helps.

[trenten]

That was the plan when I posted the question but it says I have to wait until tomorrow to accept the answer. "You can accept your own answer tomorrow" thanks.