Wordpress/Godaddy - cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

Question

I have followed most of the questions here, tried changing memory_limit, upload_max_filesize, post_max_size, max_execution_time, max_input_time, through .htaccess and php.ini file, but I'm still getting the same error. Upon asking Godaddy support they are simply giving a scripted response. Stating that there is a problem with your plugins, you should deactivate and see.

Currently, GoDaddy support suggested adding the following configuration in php.ini and deactivate the plugins and it will resolve.

memory_limit 5000M
upload_max_filesize 3000M
post_max_size 3000M
max_execution_time 3000
max_input_time 3000

But, this error is been from the time of a fresh WordPress installation. So, will deactivating all the plugins lead to resolutions?. Any suggestions??

Because of this, I'm getting connection timeouts and unable to take a backup through admin.

Also, I'm on shared hosting. Site - 247btl.com

Solution 1

After a lot of playing around with php settings, this error was solved with the following PHP settings:

max_execution_time = 30
max_input_time = 300
memory_limit = 128M
post_max_size = 32M
upload_max_size = 32M

I believe the problem was due to max_execution_time settings. Most of the guides suggested to increase it to 1000 along with increasing memory_limit, but that would lead to long load time. Tried it on a hostinger hosted website as well and it seems to work very well.

Solution 2

For Hostinger go to your Hosting Dashboard, then open PHP configuration option from Advanced menu(see screenshot below)-

After that goto PHP Options tab(see screenshot below)-

Then, Scroll down and change the MAX Execution value to 300(see screenshot below). Here 300 = 5 minutes. And after changing the value save these settings and this problem will get solved.

Comments

[Bhushan Shenvi]

thank you, will convey it GoDaddy support. Let's see.

[Bhushan Shenvi]

I again came across the same Error on hostinger this time but on a different website. So, this time I migrated it to a local wamp server. It showed up on the local server as well. So, I changed php settings and increased server memory limits, but still the Error persist. Point 1 and 2 is what I tried. Disabling plugins does not resolve the error. Interestingly deactivating the theme and changing it to default 20 20 solves. Any suggestions?.

[Martin_W]

I think upload_max_size should be upload_max_filesize above.

[Nico Haase]

Please share more details. According to the OP's configuration, the maxExecutionTime was already set to 3000. How does setting it to a lower value resolve the given problem?

[Amar Kumar]

Sometimes changes made by you on .htaccess file or in php.ini file gets overridden by hostinger as they have given a separate options window for updating these settings. So, for hostinger you need to set it from the options which I've explained above. MoreOver 3000 which you are setting is the time in milliseconds (3000 ms= 3 seconds). and from Hostinger UI it is taking time in seconds i.e.( 300s = 5 minutes)

[Nico Haase]

Please add all clarification to your answer by editing it. What makes you think that the OP uses Hostinger?