XCode 5 hangs with a timeout error when validating/uploading a "ready to be uploaded" app

Question

I've been developing and uploading apps for some months. Whenever they needed being uploaded to the app store, I could do it without problem, but now, I'm stuck with one that doesn't want to be validated/uploaded. XCode says "the request timed out" after MANY minutes with a spinwheel on screen.

The differences between my old updates to the app store and the one I'm trying right now are:

-Xcode 4.X before, Xcode 5 now.

-I had to recreate the app store certificate/provisioning profiles, because they just expired.

-I inherited this project from other coworker (not here anymore) and maybe my "developer profile" is somewhat conflicting with some certificates, etc... (Still many dark areas for me).

I've kind of tried "everything". Erasing provisioning/profiles, closing Xcode, resetting, cleaning my project. But no luck. My current Xcode 5 is able to compile my app perfectly, I'm even able to select the distribute option before uploading (the app is ready to be uploaded onto itunes connect), I even login with my client credentials onto itunes connect, I can even select the correct provisioning profile (app store profile, not a developer one), but no luck:

If I choose to upload or validate, Xcode just complains with some kind of "dull" timeout error.

Any hints? Any way to debug what happens behind the curtains?

Greetings, I'm at a loss.

EDIT: Apparently, the timeout failing event appears in the validation process. If I try to upload, the status log says "Failed Validation". If I try to validate, obviously there's also a "Failed validation" error. Where can I find some log to see what part of the validating process is failing?

Solution 1

Well, apparently: "Problem solved".

After 2 boring days trying to upload my app (via Xcode 5, and via Application Loader), I've discovered that Apple upload servers seem to be overloaded (unless a better explanation arises).

I'm in Europe, and from 9 to 14 h my app was ALWAYS rejected. But once I tried it after 16h, the upload and validation processes worked like a charm (both with Xcode 5 and with Application Loader).

Why this? No idea, but I didn't change anything in my upload process, so it's sad, but the solution is: "Have patience, and wait to upload your app on a time slot where Apple upload servers are not overloaded". The sad part is: No one knows WHEN is that time :)

Solution 2

I solved it by switching Internet provider.

I simply connected my laptop to my iPhone via Personal Hotspot and used LTE network to upload the app.

It worked for me twice.

Solution 3

for Xcode 13 and Mac OS Big Sure

1. Install the "Transporter" app from the MacOS app store.
2. From Xcode's organizer, select your archive and press "Distribute App"
3. Instead of "Upload", select "Export" and proceed as usual.
4. Drop the exported .ipa into the transporter and press "Deliver".

Solution 4

Faced the error many times, not sure why.

Try this

1. Export the ipa after the archive

1. Add and upload in Transporter

I get 100% success in uploading and feel a little quicker than Xcode's upload.

View more solutions

Comments

[Joseph Humfrey]

Just been trying continually between 4pm and 5.30pm, and now at 11.30pm (GMT) and still no luck. Not very happy!

[Ned]

It's happening for me too, so I think there must be some server issues right now.

[Patrick]

Same here, problems uploading my app for the past 18 hours

[swebal]

Occurs even if window is visible all the time.

[JimP]

I retract my observation... now the same as occurred to me today trying to upload three apps. Only restarting Xcode solved the issue for each upload. Sorry for the misleading information.

[Henrik Erlandsson]

Global Corporation quality servers, huh.

[Nick N]

Just worked for me. I tried two wifi access points and restarted machine and Xcode. No luck. Then switched to hotspot using ATT and Samsung Android and uploaded on the first try.

[Mike Garcia]

Same thing here. Tried connecting through a VPN after tearing off my hair for an entire day and voila. Everything working smoothly... Thanks for the tip! And thanks one more time for making our lives so miserable, Apple.

[Patrik Vaberer]

I can't believe. I made a Hotspot via my iPhone and it worked! Thanks

[Brian White]

I didn't believe this until I witnessed it with my own eyes. Two days of restarts (XCode, Mac, routers, etc.) and then both Validate and Submit succeeded first time after connecting Bluetooth through my Nexus 5... which uses the same provider as my home cable/internet. I really don't get why this made a difference but it did!

[Akku]

Is that an issue of net neutrality gone wrong then?

[Michael Eilers Smith]

Thanks for sharing man. You just saved me a lot of time.

[Lorraine R.]

This is a great alternative way to upload app to the app store, but in my case still required changing the internet connection (switched to my phone's hotspot and tried several times).