You must provide a valid Privacy Policy URL in order take your app Live. Go to App Details and make sure it is valid

35,499

Solution 1

Because you added Platform before you adding privacy policy Url and Terms of service url.

So please remove all the platform you have added under Settings-->Basic and then add your Privacy Policy Url Click on save changes. Now Enable your Status (Set To Live) again click on save changes. Now you can add your Platforms again and Click on Save Changes.

Problem will resolve!!

Solution 2

I went to https://developers.facebook.com/tools/debug/ and entered the URL of my privacy policy. In the scrape results, one section had an error about resolving the domain to a valid IP address. I clicked "Fetch new scrape information" and the error went away. I then re-submitted my app and instead of the error it let me go live.

Solution 3

You can use Privacy Policy generators, some of them are free:

https://www.iubenda.com/en/start-generating

Be sure to select Facebook app, NOT Mobile app, and click "Start Generating"

After the privacy policy is generated use it in the Facebook Developer settings. By the way, you can use the same link for the User Data Deletion Instruction URL

Solution 4

Only upload your terms and conditions in a host (e.g. Firebase hosting) and use that URL.

Solution 5

open your privacy policy page with browser save as html. upload to your server and point privacy policy in fb to the html file you just uploaded.

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Andrea
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Andrea

Updated on September 16, 2022

Comments

  • Andrea
    Andrea almost 2 years

    i can't publish my facebook application, when i click "yes" on Status and Reviews of developers platform i see this message "You must provide a valid Privacy Policy URL in order take your app Live. Go to App Details and make sure it is valid."

    in privacy field i have a right url and i tried also to change it with others but continue to see the messsage. this happens not just for one application but also for others. maybe for this reason i think is it a temporary issue of developers platform?

    tx