2018-08 Cumulative Update for Windows Server 2016 (KB4343887) Failing

Question

I've been trying to update the Patches which is failing continuously

When I click the Failed to Install, I popped with the below description

2018-08 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4343887)

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

After some long retry, I can see the below description

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)

I'm trying to update this in order to fix the CredSSP (RDP Issue)

Update 1

After Harry Suggestion, I tried to install them manually, but still the updates were not able to install.Pls see below image

Update 2:

Installation Failure: Windows failed to install the following update with error 0x80070246: Security Update for Windows (KB4343887).

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)

When I look into the CBS log i get the below error logs

2018-08-24 12:14:40, Error CSI
00000007@2018/8/24:06:44:40.193 (F) onecore\base\lstring\lblob.cpp(2145): Error STATUS_ILLEGAL_CHARACTER originated in function

2018-08-24 12:14:40, Error CSI 00000008 (F) HRESULT_FROM_WIN32(582) #17525# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000007, tlcid = @0x178e19a9a90, pszSubscription = (null), pszCodebase = (null)) [gle=0x80070246]

2018-08-24 12:14:40, Error CBS Failed to process single phase execution. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]

2018-08-24 12:14:40, Error CSI
00000009@2018/8/24:06:44:40.677 (F) onecore\base\lstring\lblob.cpp(2145): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff) [gle=0x80004005]

2018-08-24 12:14:40, Error CSI 00000008 (F) HRESULT_FROM_WIN32(582) #17525# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000007, tlcid = @0x178e19a9a90, pszSubscription = (null), pszCodebase = (null)) [gle=0x80070246]

Solution 1

I got same problem in one of my VM, both via Windows Update and stand-alone update. It pass windows updating and when rebooting it failed at stage of around 74% finished and need to revert back. Check eventlog and I notice the error message for update comes almost immediately with an error for not be able to stop "Tile Data Model Server" service. So, I disable this service and try again. This time it pass the update. Just post in case it can help.

Solution 2

Most failures I have seen when installing cumulative updates have been related to disk space.

The cumulative updates are rather large. If the C drive has less than 5GB of free space I would recommend cleaning it up or expanding the drive, then try again.

Comments

[RalfFriedl]

Actually, this image doesn't say anything about the reason.

[Jayendran]

@RalfFriedl updated my OP

[Harry Johnston]

Try downloading it from the <Microsoft Update Catalog> and installing it manually.

[Jayendran]

@HarryJohnston Thanks trying now. Will let you know once done

[Jayendran]

@HarryJohnston No luck so far, please see my update 1 in the OP

[Harry Johnston]

You may need to repair Windows. That's too big a subject to cover properly here, I think, but there's lots of information on the web. (The simplest - but not necessarily best - approach is an "in-place upgrade". Theoretically, I think you should be able to just run setup.exe from the Windows install media and follow the prompts?)

[Am_I_Helpful]

@Jayendran - Go to C;\Windows\Logs\CBS\CBS.log file, Ctrl+F, i.e., find error, and share the lines wherever you find the error keyword. That'd help you understand the problem.

[Jayendran]

@Am_I_Helpful please see my update 2 in the OP. Thanks

[Jayendran]

@Am_I_Helpful Thanks for the response. Please check here in my onedrive for the full cbs log

[Am_I_Helpful]

@Jayendran - It seems your onedrive link is not working! Please check if you can publicly share that log file on Onedrive, or else, you can try other cloud storage providers like Google Drive, Dropbox, etc.

[Jayendran]

@Am_I_Helpful Is there any update? Could you able to find the root cause of the issue ?

[Am_I_Helpful]

There can be N number of reasons why any update fails! This answer just focuses on one such reason, -1.

[Mike M]

Agreed, I was simply stating the most common cause I've seen for cumulative updates to fail on Server 2016.

[Am_I_Helpful]

To be honest, I've yet to encounter any server (2016) where the updates are failing because of lack of space! This is the reason why I downvoted this answer.

[Mike M]

Multiple comments related to the issue are here: Patch Tuesday Megathread (2018-08-14)

[Jayendran]

Thanks for the response, I've updated my question with Update 2. Could you look into it, any idea to resolve this

[Raymond Xie]

Interestingly, my Windows Server 2016 Datacenter VM in Azure has 7.8 GB free on the C: drive. However, the update fails and the CBS.log includes this: ERROR_DISK_FULL

[Raymond Xie]

After enlarging the C: drive of the server, the update ran just fine.

[Greg Askew]

@Am_I_Helpful: I've seen Windows Server 2016 servers that fail to install updates due to insufficient free disk space.