Adding multiple Exchange accounts under one profile in Outlook 2010 or 2013
Additional Exchange accounts can be added for both Outlook 2010 and Outlook 2013 via the Mail applet in control panel:
Click the E-Mail Accounts...
button, then under the E-mail tab click New:
Proceed through the wizard to add the new account. More details can be found on the Outlook Blog
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Karel Smutný
Updated on September 18, 2022Comments
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Karel Smutný over 1 year
I work for two companies, each having own Exchange Server. I want to configure my Outlook for both email accounts. I am not able to add both accounts under the same profile in Outlook 2010, nor 2013. I found some how-to articles, each involving Office Configuration Tool. However, my installation does not support this tool. I have Office 2010 Home and Business, and Office 2013 Preview click-to-run.
Is there another way?
P.S. Having two different profiles, one for each Exchange account, is inconvenient. I cannot run two instances of Outlook at the same time and switching all the time is tedious.
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Karel Smutný over 11 yearsYes, this is the first thing I tried. But I get a message "This profile cannot be upgraded to support additional Exchange account. Use the mail applet in the Control Panel to create a new profile." Which is what don't want.
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Graham Wager over 11 yearsHave you tried deleting the profile completely, and creating a new one? Maybe also try adding the accounts in the opposite order to that which you are trying now.
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Dave M over 8 yearsThe user wants a second account on a second Exchange server not a second account on the same server. Basically adding a new mail service