AnyDesk is not working before login from remote PC (manually)

Question

My Ubuntu version is 20.04. I am using AnyDesk for remote access to my lab pc. When I am trying to connect to my remote pc (the lab one) from my personal pc, I am getting some challenges. Like,

I am getting a remote display server is not supported (e.g. Wayland) error at the time of login from personal to the lab one.

Then I disabled the Wayland based on this and now I am getting desk_rt_ipc_error.

However, once I log in from my remote PC, then I can use AnyDesk from my personal one.

I have gone through several posts, but not getting any idea to solve the issues.

I appreciate your time and support.

Solution

I was able to resolve this by going into the /etc/gdm3/custom.conf file and do this change:

[daemon]
        # Enabling automatic login
        AutomaticLoginEnable=true
        AutomaticLogin=$USERNAME

and don't forget to also put the following in the /etc/gdm3/custom.conf file:

WaylandEnable=false   

Comments

[MarcoZen]

Hi, I seem to be having the same problem but on a Linux Mint box ... How did u solve this ?

[0Knowledge]

Nope, I didn't get the solution!

[MarcoZen]

Thanks. I just switched to NoMachine - Works great. If you behind a office firewall, use port forwarding unless your firewall / router supports upnp.

[0Knowledge]

Thank for the information

[0Knowledge]

@MarcoZen Based on your suggestion, I also switched NoMachine. But, unfortunately, servers are not connecting! Could you tell me how I have to use port forwarding?

[MarcoZen]

Hi ... You may have to open a question and list yr info for me / others to help. In the meantime - U are behind a firewall ? Will the admin cooperate with a port fwd or you have to do it on yr own ?

[0Knowledge]

Okay, I will do that. I have to do myself!

[0Knowledge]

Thanks, I would try later.

[Giacomo Buico]

I have both fix implemented and still getting the same message :( [daemon] # Enabling automatic login AutomaticLoginEnable=true AutomaticLogin=$USERNAME and WaylandEnable=false Same problem connecting from Win10 or Android. It only happens if Ubuntu just restarted and no login done yet... meaning no remote support in case of Ubuntu restart Any idea?