Cannot install 64 bit Microsoft Visio 2013 after uninstalling Office 2010 32 bit

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Try uninstalling Office 2010 as per this KB Article. This KB will help remove any lingering Office 2010 registry keys.

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Devid
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Devid

Updated on September 18, 2022

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  • Devid
    Devid almost 2 years

    I have Windows 7 64 bit. Few days ago, I installed 32 bit Microsoft Office and Microsoft Visio 2010.

    Later, I wanted now to try Microsoft Visio 2013 64 bit. Hence with Revo Uninstaller Pro and CCleaner I completely removed Microsoft Office and Visio 2010 and restarted my PC.

    But now every time i try installing Microsoft Visio 2013 x64, I get the message:

    We can't install the 64-bit version of Office because we found the following 32-bit programms on your PC:

      Microsoft Office Visio 2010
    

    Please uninstall all 32-bit Office programs, then retry installing 64-bit Office.

    I want to install the 64 bit version (not 32-bit) of Microsoft Visio 2013 but i don't understand why i get the message. I no longer have Microsoft Visio 2010 on my PC. Has anyone experienced the same problem, maybe there is something left in Registry ?

    UPDATE: I was searching all day for a solution, but here on this forum, someone mentioned something about Microsoft Fix It.

    So I went to Microsoft Support page here : http://support.microsoft.com/kb/290301/de and installed Microsoft Fix It for Office uninstallation issue. After that I restarted my PC and now the problem is gone. Check now here and here

    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 over 11 years
      Why not re-install Office and Visio 32-bit and then uninstall them properly (you know Add/Remove Programs right?) instead of letting a 3rd party program rip and slash it out? :)
    • Devid
      Devid over 11 years
      @techie007 thank you for your answer. I actually too don't like too use 3rd party programs and mess arround with the registry, but this could not be uninstalled with the Add/remove Programm. I think it is a Windows Bug, the problem has to do something with the test version of Microsoft Office 2010. But i used Microsoft Fix It and it removed some files from the registry, now i can install Visio 2013 64-Bit
    • Ramhound
      Ramhound over 11 years
      @Devid - A Microsoft Fixit is a great deal safer then using Revo Uninstaller Pro and CCleaner futhermore its not a third-party tool its first-party.