Configure Exchange ActiveSync Mailbox Policy to Enable Samsung Galaxy S5 Fingerprint Sensor

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Further research and trial-and-error troubleshooting has confirmed that, if as stated in my question the solution must not result in using a non-stock e-mail app on the Galaxy S5 phone, it's not possible to use the fingerprint scanner without disabling the password requirement on the Exchange Server. So the answer is, "it can't be done" (without using a different e-mail app).

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I say Reinstate Monica

I am protesting the unjust firing and subsequent treatment of Monica Cellio. Starting points if you're looking for background on this issue: https://judaism.meta.stackexchange.com/q/5193/472 https://meta.stackexchange.com/q/333965/162102

Updated on September 18, 2022

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  • I say Reinstate Monica
    I say Reinstate Monica over 1 year

    I just got the first Samsung Galaxy S5 in our Exchange 2010 organization (I also happen to be the Exchange admin). I'd like to use the S5's fingerprint sensor to unlock the phone, but it appears the Exchange Server's ActiveSync mailbox policy is preventing this and I've not successfully determined what setting must be changed to enable the fingerprint sensor. Googling the problem seems to suggest this is a problem with the phone but I found no solutions that didn't involve buying a new e-mail app.

    I'm using the stock e-mail app on the phone and would like to continue to do so. I'm looking for a solution that doesn't involve disabling enforcing a password requirement.

    Thanks in advance.