Exchange 2013 OWA/ECP redirect loop

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This was caused by the default IIS user not being set to the appropriate IUSR user for various virtual directories and application pools.

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Shadow00Caster
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Shadow00Caster

Updated on September 18, 2022

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  • Shadow00Caster
    Shadow00Caster over 1 year

    I have an issue with a fresh Exchange 2013 install on a 2K8r2 box that is fully updated as well as Exchange 2013 updated to CU3.

    When attempting to access /owa or /ecp in Chrome, I get "This webpage has a redirect loop" ("Error code: ERR_TOO_MANY_REDIRECTS"). IE just breaks the connection and Firefox gives a similar error to Chrome. This happens on HTTPS and HTTP, locally using FQDN and IP as well as remotely using FQDN and IP. I have reset the OWA and ECP virtual directories and still have the same problem. I have made sure there are no HTTP Redirects enabled on the sites or virtual sites.

    Any feedback would be greatly appreciated.

    • Shadow00Caster
      Shadow00Caster about 10 years
      This was caused by the default IIS user not being set to the appropriate IUSR user for various virtual directories and application pools.
  • Bobort
    Bobort over 8 years
    This would be a better answer if you could provide the details in setting those "appropriate" settings.