Failed SMTP Authentication - TOSHIBA e-STUDIO255
In my experiance with toshibas/any copier, you should setup a local MTA (postfix on a vm, raspberry pi, whatever), use the pi as a smarthost relay to gmail,
Another option is to put them behind the print server (no idea how your network is setup) and install smtp relay on the windows server (iis smtp work but others exist).
If PCI/HIPPA is involved you likely need that unit upgraded or replaced to scan PIAA over your network since only TLSv1.1 and 1.2 satisfy their latest desires.
But this is why it doesn't work: http://www.infoworld.com/article/3071171/security/google-to-shutter-sslv3-rc4-from-smtp-servers-gmail.html
This is why the company I worked for built an email server just for the copiers they sold.
SMTP Server or Client
you should use one or the other, either be your own MTA and send email (which might make it an open relay on your localsubnet) or be a client, I would suggest client and the postfix relay option.
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Updated on September 18, 2022Comments
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Admin almost 2 years
I do have TOSHIBA e-STUDIO255 and i have configured scan to email option. about one week it's worked perfectly but now it's keep giving me this error "Failed SMTP Authentication". i have not change any settings on printer. smtp settings as follows.
SMTP client:
Enable SMTP Client : Enable Enable SSL : Accept all certificates without CA SSL/TLS : STARTTLS SMTP Server Address : smtp.gmail.com POP Before SMTP : Disable Authentication : Login Login Name : [email protected] Maximum Email / InternetFax Size: 30 MB Port Number : 25 SMTP Client Connection Timeout(1-180) : 30 Seconds
SMTP server:
Enable SMTP Server : Enable Port Number : 25 Email Address : [email protected] Enable OffRamp Gateway: Disable OffRamp Security : Enable OffRamp Print : Enable
Can anyone help me on this?
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RonanW. almost 8 yearsSince you don't have access to gmail.com logs, I would suggest two things. First, log to gmail.com account ([email protected]), look for any mailbox quota warnings, change your password and update password in Toshiba smtp client settings. If that doesn't help, use different account for authentication, it can be another gmail.com address or better, email on different domain. If that doesn't produce results, contact Toshiba support and let them check for issues on device itself.
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Jacob Evans almost 8 yearsseeing as there is supporting info as to why this could be an issue, I'm not sure why it was downvoted. googleappsupdates.blogspot.ro/2016/05/…
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Jacob Evans almost 8 yearsgood point, he shouldn't be using 25 for client connections, it should be 587.