Getting error 80073cf9 for specific Windows Store App after Rollback

Question

I upgraded to windows 8 about a month ago, and quickly downloaded a certain app (jetpack joyride) and enjoyed it a bit, but my system sadly had an issue that could only be fixed with a rollback. This was to the point before installing that app. The icon stays in start, I can click uninstall (but it remains), and whenever I try to install it from the store, I get error 80073cf9. Does anyone know what the issue could be?

I did a search through the registry, found three keys (which I deleted) and this let me install it from the store, but when I tried to play it, it redirects me to the app on Windows Store.

I have also looked in C:\Program Files\MicrosoftApps, but there was no reference to the app.

Solution 1

To troubleshoot the problem you can do the following.

Method 1:

Download and run the Modern UI App troubleshooter and check output.

Method 2

Run System File Checker (SFC) tool scan to verify the system and see if the issue persists.

To run System File Checker scan:

1. Press Windows + X key and click Command Prompt (Admin).
2. Type the command: sfc /scannow and press Enter.
3. Restart the computer and check.

Solution 2

I had this problem with the Skype app. Ran the "wsreset" utility (typed "wsreset" into the search charm to run) and started the Skype install again, and it worked.

Comments

[topherg]

Tried both of those, nought sadly. The troubleshooter said "maybe I have an out of date display driver" which isn't really possible as i downloaded the most recent releases two weeks ago which are still the most recent. And the SFC said there was nothing wrong