How can I wipe my iPod classic and fix any bad sectors on the hard drive without killing it?

Question

My iPod never finishes syncing and only syncs audio, not pictures or video. Any ideas as to how I can fix it?

My iPod classic 160GB worked well for a couple of years. I used to sync a lot of photos at full resolution to it, but this recently stopped working after I moved to Windows 7.

• iTunes is on latest version - 9.1.1.12
• iPod software is up to date - 1.1.2
• Windows 7 is fully up to date and patched

The symptoms are that the iPod will start to sync, all audio (music and podcasts will sync successfully) but the syncing will then just appear to continue - itunes message: Syncing iPod. Do not Disconnect. This sync never completes - I have left it trying for days.

I have tried resetting the iPod using the Restore button, whereupon it restarts sync from default options and again will sync audio, but nothing else.

I suspect that something has gone wrong on the hard-drive - either a bad sector or some corrupt data. Is there a process I can go through to fix this? E.g. SpinRite or a format? If so how do I go about formatting an iPod and will it be recognised as an iPod after format and work as normal?

Any advice on what to try next much appreciated?

Update

I have eliminated problems with the files, PC or iTunes as they sync fine to other iPods. I have also eliminated the cable by trying different cables which work with other iPods.

What I'd really like to know is if there is any way to more fundamentally wipe the iPod safely, attempt to repair any bad sectors on the hard drive and then start from scratch. Anyone ever managed this?

Solution 1

Maybe this will help:

1. Make backup copy of your music, pictures, anything you were syncing.
2. Remove itunes using the add remove feature.
3. Delete all your music files, pictures ect. (the whole thing you backed up)
4. Restart computer.
5. Copy music and pictures ect back from the backup copy.
6. Reinstall itunes, do updates.
7. Re import all your music and pictures (These might be handy instructions:http://ipod.about.com/od/itunesbasics/ss/adding_folders.htm)
8. Download anything you have purchased on your ipod and is not in your itunes.
9. Then try and sync.

If this does not work, remove your pictures from the sync process and try again.
If this does not work, music/app might be corrupt and you might want to delete all your music (again) and download it, I have read they let you do this ONCE (http://www.theinternetpatrol.com/yes-you-can-download-all-of-your-itunes-purchases-again/)

The process is about trying to isolate the problem. This is what I would do if you asked me to come over and fix it for you.

Hope this helps!

Solution 2

So, I found the answer on wikihow

Steps to format repeated here for posterity. I haven't yet tried this, so will update depending on what success I get.

Formatting an iPod classic

First put your iPod into disk mode. Then...

For Mac OSX:

1. Open the disk utility, find your iPod (left hand side) and highlight it
2. Go to Tab Partition, click either Delete or Partition, if fails, skip this step and go to 3.
3. Go to Tab Erase , choose Volume Format as MAC OS Extended (Journaled), and click Erase, again if this fails, skip it and go to 4.
4. Same as step 3. but open the Security Options.... and choose Zero Out Data before clicking Erase. It will take 1 to 2 hours to complete or more, depending on your iPod capacity.

For Windows:

1. Go to folder My Computer
2. Find your iPod there and right click on the iPod
3. Choose Format. Ensure the settings are at Default and that Quick Format is not checked
4. Now select Format
5. In case you do not manage to do a Format on a window computer, try to use some 3rd party disk utility software, Such as Partition Magic.
6. If Formatting through MyComputer does not seem to work, try going under Control Panel > Administrative Tools > Computer Management > Disk Management. There you can select the Volume (iPod) right click and format it.

Update

This worked in so far as it didn't kill my iPod and allowed me to do a restore. The iPod still never completes its sync however.

For Crazy People only

You may want to try the hit it with a hammer approach...

Disclaimer: You have to be crazy to try this. Treating precision electronics in this way may appear to make a difference but will almost inevitably lead to worse problems in the long run... NOT RECOMMENDED

Comments

[Sam Meldrum]

Thanks, but not much help in my current situation.

[RandyMorris]

Wow, there are other ipod using same data and sync configurations successfully, and you have done a factory restore? Try using same cable as the other successfully synced ipods?