How do I factory reset Kobo Touch after failed system update?

Question

I have a Kobo touch belonging to a friend, it locks up during startup after a system update. How do I factory reset this device? I've scoured the internet for nearly an hour now and haven't found anything helpful. The only site I found that had instructions said to hold the power button down for 15 seconds. I held it for 30 and nothing happened. Additionally, this model has a sliding power button. Is there anything I can do to restore this pathetic device?

Solution

Your best bet is to try the instructions from factory-reset.com, I've always found the instructions accurate.

1.Hold the power button down for about 15 seconds to make sure the device is off.

2.Hold down the home button and power the device on while keeping it held down. This should force a factory reset.

3.Set the device up again using the Kobo desktop application as per the device instructions.

http://factory-reset.com/wiki/Touch

Comments

[David A. Moody]

Hello, unfortunately the device refuses to switch off. Sometimes it resets and restarts, but most of the time it does nothing. What can I do to force the thing to switch off?

[Nathan Kerr]

@DavidA.Moody Have you tried the paperclip reset? There should be a small hole on the back near the bottom of the device. merch.kobobooks.com/userguides/en/touch_user_guide_en.pdf

[David A. Moody]

Thanks, got it now, successfully restored to factory specs :-)