How to add a Jabber contact to gtalk?

Question

HI there,

I thought it is trival, but I could not get it to work even with loads of googling.

So, how do I add an jabber contact to my gtalk contact list? I tried in psi, pidgon and gmail, but the jabber account does not recieve my request for authorization.

What am I doing wrong?

Solution 1

You simply add the other user's address (user@domain).

If they don't receive an authorization request, it might be a problem at their side.

Solution 2

On a Google Apps account, you have to add a few DNS records to enable chat federation. if you login to your Apps admin account and visit the Chat settings, you'll see a link to:

http://support.google.com/a/bin/answer.py?hl=en&answer=34143

Login to your domain management console (GoDaddy or whoever) and add the DNS records as listed in the Google support article.

This hosting company provides a useful test site here for troubleshooting: http://www.olark.com/gtalk/check_srv

I had the same issue and after updating my DNS records, the test passed, and I was able to chat with federated (non-Google) users on talk.google.com.

Comments

[Framester]

Thanks for the fast reply. I actually tried with accounts from two different jabber servers. Does it make a difference, that it is a google apps account?

[user1686]

@FrowningBeetle: I haven't used Apps' Jabber service myself, so can't say... but Apps services do work slightly differently at times.