How to connect to network printer with Windows 7
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The drivers that I had were 32-bit drivers, and my system architecture was x64. Once I located the appropriate 64-bit drivers, they were able to install without too much hassle.
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Tom Auger
Updated on September 18, 2022Comments
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Tom Auger over 1 year
Network printer is legacy HP LaserJet 6MP, plugged into a Windows XP workstation that is acting as our network share and the gateway to our shared storage devices. Others @ office are using the printer fine. I'm running a fresh install of Win7x64, can't for the life of me get this working.
Test page from printer does NOT show IP address, so I'm using the Wizard:
- Devices and Printers
- Add a printer
- Add a network, wireless or Bluetooth printer
- The printer that I want isn't listed
- Select a shared printer by name > browse
- Server computer does NOT show up in the network list
- But if I manually type the server name \servername it shows up, and I can see the printers connected to it.
- Select the printer I want to connect to
- Next. I get the "Connecting to PrinterName on ServerName" dialog.
- No driver found error dialog
- Press OK. Get the Browse dialog box that says "The file "*.INF" on (Unknown) is needed.
- I browse to the exact driver I need for that exact printer, which is extracted to my hard drive. Locate the "prnhp001.Inf" file > OK
Error dialog: Windows cannot connect to the printer. Error code is 0x0214
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Tom Auger about 11 yearsFine. Updated the OP. The computer that acts as our network share and to which the printer is connected is a windows XP workstation.
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Rob Moir about 11 yearsIf I had to guess, you're trying to connect from your 64-bit Windows 7 workstation to a printer installed on a 32-bit Windows XP installation and you're trying to install the 32-bit drivers. You need 64-bit drivers for a 64-bit client.
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Tom Auger about 11 years@RobM I think architecture had something to do with it. The drivers I had (Microsoft driver update for HP LaserJet 6P-6MP PostScript) had a subfolder called Ia64. I located another similarly titles .cab but it expanded to reveal a folder called AMD64. That driver worked.
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Tom Auger about 11 yearsI also mention in my OP that I cannot determine the printer's IP address in the test page.
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s_om about 11 yearsYou can't determine the printer's IP address because it doesn't have one.