I can't start spamassassin service

14.04 mail

12,656

Run sudo netstat -lptn | grep 783 and get the PID (right most side of the output - some thing like 2332/spamd.pid ) of the program that uses 783 port. Then kill that program with sudo kill -9 PID. Then start the spamassasin

service spamassassin start

If you still get the INET6 socket error, try running spamd without IPv6 support (assuming you don't need it).

sudo nano /etc/default/spamassassin

Add -4 to your OPTIONS line

spamd --help

...
-4, --ipv4-only, --ipv4           Use IPv4 where applicable, disables IPv6
...

Otherwise, troubleshoot your IPv6 config.

12,656

A J

Computer programmer

Updated on September 18, 2022

Comments

A J almost 2 years
I have installed and configured spammassassin in my system(14.04) using this tutor. When I start a service using,
```
service spamassassin start
```
am getting response as,
```
Starting SpamAssassin Mail Filter Daemon: server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 3: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 4: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 5: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 6: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 7: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 8: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
```
I have tried,
```
netstat -lptn
```
it's showing,

there is process running with 127.0.1.1:783

also tried,
```
sudo netstat -lepnt
```
am getting,

here too not showing any process run with 127.0.1.1:783

Please tell me where the problem cause ?
- Jos about 10 years
  
  See answer below, but you should probably do sudo service spamassassin start.
- Jos about 10 years
  
  Is there anything useful in /var/log/spamassassin?
- A J about 10 years
  
  @Jos nothing shown there...
- Jos about 10 years
  
  At this point, it would be more or less guessing what is wrong. Did you follow all the steps from this article carefully? Or something like it?
- A J about 10 years
  
  @Jos I followed this blog
- user3594191 about 10 years
  
  I have IPv6 disabled via sysctl.conf so why the INET6 error? "sudo netstat -lptn | grep 783" returns nothing.
- Admin about 10 years
  
  Aktive Internetverbindungen (Nur Server) Proto Recv-Q Send-Q Local Address Foreign Address State User Inode PID/Program name tcp 0 0 127.0.1.1:53 0.0.0.0:* LISTEN 0 12469 1224/dnsmasq tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 0 14860089 4815/cupsd tcp 0 0 0.0.0.0:17500 0.0.0.0:* LISTEN 1000 21346 2337/dropbox tcp 0 0 0.0.0.0:445 0.0.0.0:* LISTEN 0 11297 554/smbd tcp 0 0 0.0.0.0:139 0.0.0.0:* LISTEN 0 11298 554/smbd tcp 0 0 0.0.0.0:10000 0.0.0.0:* LISTEN 0 21466 2696/perl tcp6 0 0 :::3128 :::* LISTEN 0 14863578 1030/squid3 tcp6 0 0 :::445 :::* LISTEN 0 11295 554/smbd tcp6 0 0 :::139 :::* LISTEN 0
- Admin almost 10 years
  
  maybe you have deactivated ipv6, check with: ip addr show | grep inet6
- A J almost 10 years
  
  @Philipp yes I have deactivated ipv6 for Hadoop, is that is a problem?
- joseph_morris almost 10 years
  
  Run spamd in ipv4 only mode by adding "-4" to the OPTIONS="" string in /etc/default/spamassassin
A J about 10 years

when i run, netstat -lptn | grep 783 there is no process showing...
Sergey Poskachey about 10 years

try it with sudo netstat
A J about 10 years

127.0.1.1:53 & 631 are running..
A J about 10 years

i tried both sudo netstat & netstat -lptn, 783 not showing..
Sergey Poskachey about 10 years

can you post the output of sudo netstat -lepnt
A J about 10 years

I posted in my question...
Rob Cowell about 10 years

Anything useful from sudo ps -aux | grep spam ? - that should at least show any PIDs that relate to it
A J about 10 years

@Rob Cowell, i got this o/p for 'sudo ps -aux | grep spam', 'arul 11798 0.0 0.0 15940 916 pts/0 S+ 09:43 0:00 grep --color=auto spam'
Sergey Poskachey about 10 years

@AJ it is the grep process. Try to restart the service service spamassassin restart.
A J about 10 years

@Rob Cowell, am getting the same response when I start spamassassin..
Milan Simek over 6 years

-4 did the trick!