I cannot install KB 968211 "this update is not applicable to your computer"

Question

I have Windows 7 Professional 64-bit SP1, genuinely activated.

I want to install Windows Media Player 12 but it seems I require the "Media Feature Pack". I can't seem to find a good installer. I've tried at least four of them, both 64-bit and 32-bit. I am told:

This update is not applicable to your computer.

I've searched for a long time but to no avail. Here's one example:

http://www.microsoft.com/download/en/details.aspx?id=16546

Any ideas how I can get a working Media Feature Pack installed?

Solution 1

From the link you posted:

Windows 7 N and Windows 7 KN editions include the same functionality as Windows 7, except that these versions of Windows do not include Windows Media Player, and related technologies.

End-user customers can enable the media functionality to work properly by installing the Windows Media Feature Pack for Windows 7 N and Windows 7 KN (KB968211).

Do you have N or KN?

Solution 2

Go to Control Panel and select Programs and Features.

Select "Turn Windows features on or off".

Under "Media Features" turn on (tick) Windows Media Player. Press OK.

Comments

[Kirby]

How do i determine? I have neither an N or KN in my Computer > properties

[Kirby]

I imagine you're infering that i have neither N nor KN? :-p

[Dennis]

Pretty much. I have never seen a N or KN install, so I do not know if it should be displayed along the version number (although I guess so), but this should tell for sure: Go to Control Panel -> Programs and Features -> Turn Windows Features on or off and look for Media Features. If it is there, you do not have N or KN.

[Kirby]

Selected this answer because it points out that the misread is N or KN only.. and the correct answer was included in the comments. :)

[Kirby]

yep, i'm dumb... thank you... this did the tick.