Intel wireless 7260 driver crashes, how do I work around it?

Question

I'm having problems with the Wifi on my Xubuntu 13.10 and my new Lenovo X240 laptop. Sometimes the driver crashes.

lspci|grep -i wi

03:00.0 Network controller: Intel Corporation Wireless 7260 (rev 83)


dmesg
[ 7522.845255] WARNING: CPU: 1 PID: 842 at /build/buildd/linux-3.11.0/drivers/net/wireless/iwlwifi/mvm/phy-ctxt.c:208 iwl_mvm_phy_ctxt_add+0x44/0x80 [iwlmvm]()
[ 7522.845259] Modules linked in: dm_crypt pci_stub vboxpci(OF) vboxnetadp(OF) vboxnetflt(OF) vboxdrv(OF) joydev parport_pc ppdev rfcomm bnep bluetooth arc4 x86_pkg_temp_thermal coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd binfmt_misc uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core videodev snd_hda_codec_realtek snd_hda_codec_hdmi nls_iso8859_1 snd_hda_intel snd_hda_codec snd_hwdep ext2 microcode snd_pcm snd_page_alloc snd_seq_midi snd_seq_midi_event snd_rawmidi psmouse serio_raw iwlmvm mac80211 thinkpad_acpi snd_seq nvram snd_seq_device tpm_tis snd_timer iwlwifi snd cfg80211 lpc_ich mei_me mei soundcore lp parport mac_hid intel_smartconnect hid_generic usbhid hid i915 i2c_algo_bit drm_kms_helper e1000e drm ahci ptp libahci pps_core wmi video
[ 7522.845364] CPU: 1 PID: 842 Comm: NetworkManager Tainted: GF       W  O 3.11.0-15-generic #23-Ubuntu
[ 7522.845368] Hardware name: LENOVO 20ALCTO1WW/20ALCTO1WW, BIOS GIET62WW (2.12 ) 09/25/2013
[ 7522.845371]  0000000000000009 ffff880210751620 ffffffff816e7335 0000000000000000
[ 7522.845379]  ffff880210751658 ffffffff81061dcd ffff88020c443b68 ffff88020c4437b0
[ 7522.845385]  0000000000000000 ffff88020c443b68 ffff88020c443b98 ffff880210751668
[ 7522.845392] Call Trace:
[ 7522.845405]  [<ffffffff816e7335>] dump_stack+0x45/0x56
[ 7522.845415]  [<ffffffff81061dcd>] warn_slowpath_common+0x7d/0xa0
[ 7522.845422]  [<ffffffff81061eaa>] warn_slowpath_null+0x1a/0x20
[ 7522.845437]  [<ffffffffa03bb3a4>] iwl_mvm_phy_ctxt_add+0x44/0x80 [iwlmvm]
[ 7522.845450]  [<ffffffffa03b79c7>] iwl_mvm_up+0x237/0x270 [iwlmvm]
[ 7522.845463]  [<ffffffffa03b9917>] iwl_mvm_mac_start+0x37/0x220 [iwlmvm]
[ 7522.845494]  [<ffffffffa030d00c>] ieee80211_do_open+0x43c/0xd80 [mac80211]
[ 7522.845518]  [<ffffffffa030a90b>] ? ieee80211_check_concurrent_iface+0x1b/0x1b0 [mac80211]
[ 7522.845544]  [<ffffffffa030d9b9>] ieee80211_open+0x69/0x70 [mac80211]
[ 7522.845551]  [<ffffffff815f2aef>] __dev_open+0xbf/0x140
[ 7522.845557]  [<ffffffff815f2db2>] __dev_change_flags+0x92/0x170
[ 7522.845564]  [<ffffffff815f2f3d>] dev_change_flags+0x1d/0x60
[ 7522.845570]  [<ffffffff81600412>] do_setlink+0x332/0x9f0
[ 7522.845579]  [<ffffffff81097355>] ? sched_clock_cpu+0xb5/0x100
[ 7522.845590]  [<ffffffff811d803f>] ? __find_get_block+0xbf/0x230
[ 7522.845598]  [<ffffffff8137df52>] ? nla_parse+0x32/0xe0
[ 7522.845604]  [<ffffffff81601734>] rtnl_newlink+0x394/0x5e0
[ 7522.845613]  [<ffffffff81318aa4>] ? apparmor_capable+0x24/0x180
[ 7522.845621]  [<ffffffff815fe159>] rtnetlink_rcv_msg+0x99/0x260
[ 7522.845628]  [<ffffffff81190ba8>] ? __kmalloc_node_track_caller+0x58/0x1d0
[ 7522.845634]  [<ffffffff815e179e>] ? __alloc_skb+0x7e/0x2b0
[ 7522.845642]  [<ffffffff815fe0c0>] ? rtnetlink_rcv+0x30/0x30
[ 7522.845648]  [<ffffffff8161c069>] netlink_rcv_skb+0xa9/0xc0
[ 7522.845655]  [<ffffffff815fe0b8>] rtnetlink_rcv+0x28/0x30
[ 7522.845660]  [<ffffffff8161b6bd>] netlink_unicast+0xdd/0x190
[ 7522.845668]  [<ffffffff8136eaad>] ? memcpy_fromiovec+0x4d/0x90
[ 7522.845673]  [<ffffffff8161ba6f>] netlink_sendmsg+0x2ff/0x740
[ 7522.845682]  [<ffffffff8161878c>] ? netlink_rcv_wake+0x3c/0x50
[ 7522.845687]  [<ffffffff81619aa5>] ? netlink_recvmsg+0x205/0x390
[ 7522.845695]  [<ffffffff815d92a9>] sock_sendmsg+0x99/0xd0
[ 7522.845701]  [<ffffffff815d9968>] ? sock_recvmsg+0xa8/0xe0
[ 7522.845747]  [<ffffffff81685e2c>] ? unix_dgram_sendmsg+0x59c/0x600
[ 7522.845758]  [<ffffffff815d96e8>] ___sys_sendmsg+0x3b8/0x3d0
[ 7522.845791]  [<ffffffff815d987e>] ? SYSC_sendto+0x17e/0x1c0
[ 7522.845826]  [<ffffffff815da4e2>] __sys_sendmsg+0x42/0x80
[ 7522.845852]  [<ffffffff815da532>] SyS_sendmsg+0x12/0x20
[ 7522.845878]  [<ffffffff816f721d>] system_call_fastpath+0x1a/0x1f

Sometimes I just get errors

[ 7581.808662] iwlwifi 0000:03:00.0: Microcode SW error detected.  Restarting 0x2000000.
[ 7581.808674] iwlwifi 0000:03:00.0: CSR values:
[ 7581.808679] iwlwifi 0000:03:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)
[ 7581.808782] iwlwifi 0000:03:00.0:        CSR_HW_IF_CONFIG_REG: 0X00489204
[ 7581.808840] iwlwifi 0000:03:00.0:          CSR_INT_COALESCING: 0X00000040
[ 7581.808897] iwlwifi 0000:03:00.0:                     CSR_INT: 0X00000000
[ 7581.808953] iwlwifi 0000:03:00.0:                CSR_INT_MASK: 0X00000000
[ 7581.809010] iwlwifi 0000:03:00.0:           CSR_FH_INT_STATUS: 0X00000000
[ 7581.809066] iwlwifi 0000:03:00.0:                 CSR_GPIO_IN: 0X00000000
[ 7581.809121] iwlwifi 0000:03:00.0:                   CSR_RESET: 0X00000000
[ 7581.809176] iwlwifi 0000:03:00.0:                CSR_GP_CNTRL: 0X080403c5
[ 7581.809233] iwlwifi 0000:03:00.0:                  CSR_HW_REV: 0X00000144
[ 7581.809289] iwlwifi 0000:03:00.0:              CSR_EEPROM_REG: 0X00000000
[ 7581.809344] iwlwifi 0000:03:00.0:               CSR_EEPROM_GP: 0X80000000
[ 7581.809400] iwlwifi 0000:03:00.0:              CSR_OTP_GP_REG: 0X803a0000
[ 7581.809456] iwlwifi 0000:03:00.0:                 CSR_GIO_REG: 0X00080042
[ 7581.809534] iwlwifi 0000:03:00.0:            CSR_GP_UCODE_REG: 0X00000000
[ 7581.809684] iwlwifi 0000:03:00.0:           CSR_GP_DRIVER_REG: 0X00000000
[ 7581.809743] iwlwifi 0000:03:00.0:           CSR_UCODE_DRV_GP1: 0X00000000
[ 7581.809894] iwlwifi 0000:03:00.0:           CSR_UCODE_DRV_GP2: 0X00000000
[ 7581.809953] iwlwifi 0000:03:00.0:                 CSR_LED_REG: 0X00000060
[ 7581.810013] iwlwifi 0000:03:00.0:        CSR_DRAM_INT_TBL_REG: 0X88211595
[ 7581.810164] iwlwifi 0000:03:00.0:        CSR_GIO_CHICKEN_BITS: 0X27800200
[ 7581.810223] iwlwifi 0000:03:00.0:             CSR_ANA_PLL_CFG: 0Xd55555d5
[ 7581.810375] iwlwifi 0000:03:00.0:           CSR_HW_REV_WA_REG: 0X0001001a
[ 7581.810526] iwlwifi 0000:03:00.0:        CSR_DBG_HPET_MEM_REG: 0Xffff0010
[ 7581.810533] iwlwifi 0000:03:00.0: FH register values:
[ 7581.810694] iwlwifi 0000:03:00.0:         FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X2118f900
[ 7581.810762] iwlwifi 0000:03:00.0:        FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X02118f80
[ 7581.810831] iwlwifi 0000:03:00.0:                  FH_RSCSR_CHNL0_WPTR: 0X000000f0
[ 7581.810900] iwlwifi 0000:03:00.0:         FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X00801114
[ 7581.810968] iwlwifi 0000:03:00.0:          FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc
[ 7581.811033] iwlwifi 0000:03:00.0:            FH_MEM_RSSR_RX_STATUS_REG: 0X03230000
[ 7581.811099] iwlwifi 0000:03:00.0:    FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000
[ 7581.811165] iwlwifi 0000:03:00.0:                FH_TSSR_TX_STATUS_REG: 0X07ff0001
[ 7581.811231] iwlwifi 0000:03:00.0:                 FH_TSSR_TX_ERROR_REG: 0X00000000
[ 7581.811394] iwlwifi 0000:03:00.0: Start IWL Error Log Dump:
[ 7581.811399] iwlwifi 0000:03:00.0: Status: 0x00000000, count: 6
[ 7581.811404] iwlwifi 0000:03:00.0: 0x0000003C | NMI_INTERRUPT_DATA_ACTION_PT
[ 7581.811407] iwlwifi 0000:03:00.0: 0x00000230 | uPc
[ 7581.811411] iwlwifi 0000:03:00.0: 0x00000000 | branchlink1
[ 7581.811415] iwlwifi 0000:03:00.0: 0x00000C8A | branchlink2
[ 7581.811418] iwlwifi 0000:03:00.0: 0x00014078 | interruptlink1
[ 7581.811422] iwlwifi 0000:03:00.0: 0x00000676 | interruptlink2
[ 7581.811426] iwlwifi 0000:03:00.0: 0x00000D40 | data1
[ 7581.811429] iwlwifi 0000:03:00.0: 0x00000008 | data2
[ 7581.811433] iwlwifi 0000:03:00.0: 0x03230000 | data3
[ 7581.811436] iwlwifi 0000:03:00.0: 0x66418352 | beacon time
[ 7581.811440] iwlwifi 0000:03:00.0: 0x9C09287A | tsf low
[ 7581.811444] iwlwifi 0000:03:00.0: 0x00000023 | tsf hi
[ 7581.811447] iwlwifi 0000:03:00.0: 0x00000000 | time gp1
[ 7581.811451] iwlwifi 0000:03:00.0: 0x03844AFE | time gp2
[ 7581.811454] iwlwifi 0000:03:00.0: 0x00000000 | time gp3
[ 7581.811458] iwlwifi 0000:03:00.0: 0x00321600 | uCode version
[ 7581.811462] iwlwifi 0000:03:00.0: 0x00000144 | hw version
[ 7581.811465] iwlwifi 0000:03:00.0: 0x00489204 | board version
[ 7581.811469] iwlwifi 0000:03:00.0: 0x0000001C | hcmd
[ 7581.811473] iwlwifi 0000:03:00.0: 0xA6F62000 | isr0
[ 7581.811476] iwlwifi 0000:03:00.0: 0x01004000 | isr1
[ 7581.811480] iwlwifi 0000:03:00.0: 0x00000002 | isr2
[ 7581.811483] iwlwifi 0000:03:00.0: 0x0041FC85 | isr3
[ 7581.811487] iwlwifi 0000:03:00.0: 0x00000000 | isr4
[ 7581.811490] iwlwifi 0000:03:00.0: 0x10000112 | isr_pref
[ 7581.811494] iwlwifi 0000:03:00.0: 0x00000D40 | wait_event
[ 7581.811497] iwlwifi 0000:03:00.0: 0x000000D0 | l2p_control
[ 7581.811501] iwlwifi 0000:03:00.0: 0x00010030 | l2p_duration
[ 7581.811505] iwlwifi 0000:03:00.0: 0x0000003F | l2p_mhvalid
[ 7581.811508] iwlwifi 0000:03:00.0: 0x000000CE | l2p_addr_match
[ 7581.811512] iwlwifi 0000:03:00.0: 0x00000007 | lmpm_pmg_sel
[ 7581.811516] iwlwifi 0000:03:00.0: 0x63E8869E | timestamp
[ 7581.811519] iwlwifi 0000:03:00.0: 0x0034F000 | flow_handler
[ 7581.811526] ieee80211 phy0: Hardware restart was requested
[ 7581.812863] iwlwifi 0000:03:00.0: L1 Enabled; Disabling L0S
[ 7581.813342] iwlwifi 0000:03:00.0: L1 Enabled; Disabling L0S

I'm using the latest Xubuntu kernel

3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:17:04 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Thanks for your help.

Solution

There is a newer firmware file that is supposed to cure some instability. Please open a terminal and back up your current firmware:

cd /lib/firmware
sudo mv iwlwifi-7260-7.ucode  iwlwifi-7260-7.ucode.bak

Now download the newer firmware:

sudo wget https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/tree/iwlwifi-7260-17.ucode

Now unload and reload the driver so it sees the new firmware:

(Note that the iwlwifi module loads either the iwldvm or iwlmvm module depending on the system, so you'll have to remove the correct one before you're able to remove iwlwifi. I've used iwldvm here, but you should use iwlmvm if you get no results from the command lsmod | grep iwldvm.)

sudo modprobe -r iwldvm
sudo modprobe -r iwlwifi
sudo modprobe iwlwifi

There is no need to run sudo modprobe iwl?vm because iwlwifi will take care of that automatically.

See also:

• http://marc.info/?l=linux-wireless&m=138718659005765&w=2
• https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1305305
• https://bugs.launchpad.net/intel/+bug/1265436

Comments

[Brian Peterson]

I don't have the iwldvm module loaded.

[dotnetCarpenter]

I need to download the firmware from another OS but I just get an HTML page... Where can i get the new firmware for Intel Wireless 7260? wget https://git.kernel.org/cgit/linux/kernel/git/egrumbach/linux‌​-firmware.git/plain/‌​iwlwifi-7260-7.ucode

[chili555]

@dotnetCarpenter Here: wireless.kernel.org/en/users/Drivers/iwlwifi#Firmware Once on the Ubuntu machine, right-click to extract and move to /lib/firmware.

[dotnetCarpenter]

@chili555 thanks. I've downloaded for kernel 3.13+, used diff and the firmware that I already have is identical. How can I check that it is in fact used by ubuntu?

[dotnetCarpenter]

Hmm.. I just did the modprobe three-liner and I still can not connect to the wifi. It seems to be another issue.

[chili555]

@dotnetCarpenter Start a new question and add all the details you can and I'll help.

[dotnetCarpenter]

thanks @chili555 - I posted a question here: askubuntu.com/questions/573056/…