Low Voltage USB Ports and USB External HDD Problem
Solution 1
I doubt you can change it on your computer. You should probably buy a powered USB hub. Google "powered usb hub" without the quotes.
Solution 2
They make usb Y cables that use 2 usb ports to properly power the drive. It draws power from 2 usb ports.
http://www.amazon.com/Apricorn-Power-Adapter-Cable-AUSB-Y/dp/B000JIOHDE
Related videos on Youtube
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Ben Sharpe
Updated on September 18, 2022Comments
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Ben Sharpe almost 2 years
I'm facing a low power USB port issue on my desktop PC. I have a USB 2.5" external harddrive and it does not work with any of the USB ports on the computer case except for one.
Also if I use a extension cable with that port, the HDD will not work. I measured the voltage of the USB ports and they gave me about 4.60-4.70V. I updated the BIOS to the latest version. My motherboard is an AUS M4A785TD-V Evo and my power supply is Xilence 700W.
Is there any way to increase the voltage of the USB ports?
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Admin about 13 yearsdoes the port work with other devices? -
hicklypups about 13 yearsbckbck, obviously, I cannot say for sure, but it probably works fine with many devices that require less power. I got the sense that the external drive he is using might be powered solely by the USB port, making power critical. A mouse will use a lot less, and probably work fine.
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barlop about 13 yearsA)How are you measuring the voltage? B)Have you tried another PSU? Also, it is very silly that you didn't think about or didn't mention about 'B'.
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Ben Sharpe about 13 years@bckbck yes wireless mouse and keyboard, and other usb devices are working on my pc. They require less power than usb hdd.
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Ben Sharpe about 13 yearsI know external powered usb hubs but I want to know why my pc does not give 5V on usb ports.
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hicklypups about 13 yearsThe specification for USB is +5 DC volts. I don't regularly (by that, I mean never have) measure the voltage on USB ports, but 4.7 seems like it may just not be working right, and the hardware is bad. I would probably call ASUS and ask them about it, and if it is a problem, as I suspect, have them RMA the board. Does the external drive have its own power source?
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Ben Sharpe about 13 yearsExternal drive does not have it's own power source, and it is working with my laptop which give +5V when I measure it's usb ports.
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DavidPostill over 8 yearsWelcome to Super User! This is really a comment and not an answer to the original question. To critique or request clarification from an author, leave a comment below their post - you can always comment on your own posts, and once you have sufficient reputation you will be able to comment on any post.
