network UNCLAIMED (Intel I219-V) Ubuntu 18.04.1 LTS
This is the solution that worked for me. Ethernet controller I219-V is integrated into the Z170A SLI PLUS motherboard. Updating the BIOS and booting to an operating system that previously worked - without any luck - convinced me that more work on this issue would be a waste of time. The solution was to disable I219-V in BIOS and install a new network adapter. For those who might have a similar problem that they would still try to solve, I apologize. But a new card is so cheap that it does not pay to go on.
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Allan Bertelsen
LAMP web developer. Using Ubuntu in all flavors.
Updated on September 18, 2022Comments
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Allan Bertelsen over 1 year
After Ubuntu updated to 18.04.1 my wired network does not work anymore.
ifconfig -a lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536 inet 127.0.0.1 netmask 255.0.0.0 inet6 ::1 prefixlen 128 scopeid 0x10<host> loop txqueuelen 1000 (Local Loopback) RX packets 7015 bytes 562352 (562.3 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 7015 bytes 562352 (562.3 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 wlan1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.1.57 netmask 255.255.255.0 broadcast 192.168.1.255 inet6 fe80::3e33:ff:fe4e:d687 prefixlen 64 scopeid 0x20<link> ether 3c:33:00:4e:d6:87 txqueuelen 1000 (Ethernet) RX packets 29273 bytes 22749547 (22.7 MB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 24342 bytes 3885122 (3.8 MB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
Executing lshw:
*-network UNCLAIMED description: Ethernet controller product: Ethernet Connection (2) I219-V vendor: Intel Corporation physical id: 1f.6 bus info: pci@0000:00:1f.6 version: 31 width: 32 bits clock: 33MHz capabilities: cap_list configuration: latency=0 resources: memory:df300000-df31ffff
I downloaded a driver from intel but could not install it
allan@allan-MS-7998:~/Dokumenter/ethernetdriver/e1000e-3.4.0.2/src$ sudo make install cc1: error: code model kernel does not support PIC mode /bin/sh: 1: [: -ge: unexpected operator Makefile:199: *** *** Aborting the build. *** This driver is not supported on kernel versions older than 2.4.0. Stop.
Can anybody help me to activate my wired network again please?
sudo modprobe e1000e && dmesg | grep e100 [sudo] adgangskode for allan: [ 1.460981] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k [ 1.460981] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 1.517922] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 2.448108] e1000e: probe of 0000:00:1f.6 failed with error -2 [ 2062.302746] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k [ 2062.302747] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 2062.302939] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 2063.317879] e1000e: probe of 0000:00:1f.6 failed with error -2 [ 5652.446473] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k [ 5652.446474] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 5652.446664] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 5653.434212] e1000e: probe of 0000:00:1f.6 failed with error -2
Here are some more info:
inxi -Fx System: Host: allan-MS-7998 Kernel: 4.15.0-32-generic x86_64 bits: 64 gcc: 7.3.0 Console: tty 0 Distro: Ubuntu 18.04.1 LTS Machine: Device: desktop Mobo: MSI model: Z170A SLI PLUS (MS-7998) v: 1.0 serial: N/A UEFI [Legacy]: American Megatrends v: 1.C0 date: 10/12/2017 CPU: Quad core Intel Core i7-6700K (-MT-MCP-) arch: Skylake-S rev.3 cache: 8192 KB
I was able to install the new driver. But as chili555 said, there must be an underlying problem that should be solved:
dmesg | grep e100 [ 1.441862] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k [ 1.441862] e1000e: Copyright(c) 1999 - 2015 Intel Corporation. [ 1.510455] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 2.448105] e1000e: probe of 0000:00:1f.6 failed with error -2 [ 379.964316] e1000e: Intel(R) PRO/1000 Network Driver - 3.4.0.2-NAPI [ 379.964316] e1000e: Copyright(c) 1999 - 2017 Intel Corporation. [ 379.964509] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode [ 380.989857] e1000e: probe of 0000:00:1f.6 failed with error -2
What does the last line mean? I have searched the net without finding anything I could use.
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chili555 over 5 yearsIf the driver already present in the kernel, e1000e, is not working as expected, something else is wrong. Installing a different driver will likely not help as the underlying issue is still not fixed. Please edit your question to add the result of the terminal command:
sudo modprobe e1000e && dmesg | grep e100
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Allan Bertelsen over 5 yearsI read this post, askubuntu.com/questions/945917/… but although it looks like the same issue, it's another version of kernel and OS. My Kernel is 4.15.0-32-generic x86_64
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Allan Bertelsen over 5 yearsI just updated the BIOS, but it did not change anything. Now BIOS in inxi is: UEFI [Legacy]: American Megatrends v: 1.E0 date: 06/15/2018
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Allan Bertelsen over 5 yearsI booted on a live usb with Ubuntu 14.04.4 LTS. It had the same issue. Is it possible that the hardware is broken?
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chili555 over 5 yearsIt is possible but I think there are things we can check first. Is this a dual boot with Windows? Is the result the same if you cold boot to Ubuntu rather than reboot? Does the device work in Windows, if this is a dual boot? Are there settings in the BIOS that deal with interrupts? Is this an integrated card or removable? is it seated properly in the slot?
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Allan Bertelsen over 5 yearsThanks chili555, It is not a dual boot configuration and it is integrated in the motherboard. I did not want to use more time on this issue, I found Ethernet-card to replace the build in card and disabled the old one in BIOS. Normally a live cd/usb would connect without any problems. Having a spare card laying around saves me further agonies.
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