Remote Desktop Services Remote Audio Issues

Question

I have a server running server std 2008 r2 fully patched. There are 8 Wyse C10LE's that connect to the server via RDS. Everything is working fantastically with the exception that there is no audio... There is not a sound card in the server, but I have the setting to bring the audio to the wyse terminals. I have made sure that the group policy has been configured so that the audio should be working on the clients end. Do I need a sound card, if not has anyone else ran into similar issues?

Solution 1

Is the Audio Service running on the server? Check the tray icon and Task Manager Services tab.

Solution 2

Verify that the windows audio service is running. Windows cannot redirect the audio without it. 2008 does not require an audio card (2003 DOES)

Comments

[msindle]

Do we need to look at a heavy duty audio card or just a plain jane audio card? Do you or someone have any recommendations? Thanks for the quick reply!

[user48838]

Any sound card will work. The key is in running a sound driver.

[raja]

what does what does "AllowRemoteSound" under "HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Terminal Server" say?

[raja]

the red X on the speaker usually means the audio service is not running

[tombull89]

in my screenshot below the red X is on the speaker even though the service is running.

[msindle]

JimB, under the reg entry you gave me I do not have any items listed, should I go ahead and add this item in?

[msindle]

JimB, I went ahead and added the AllowRemoteSound to the registry with a value of 1

[raja]

@tombull89 - it can also mean it's muted

[Roland Pihlakas]

Sometimes the Windows Audio related services need a restart from the Services management window in case they were running but sound was not working.