Software can't be installed or removed because the authentication service is not available

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Since PolicyKit seems to be installed and apt-get is working, try the following command

sudo apt-get --purge --reinstall install software-center software-properties-common software-properties-gtk
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James Wynne
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James Wynne

Updated on September 18, 2022

Comments

  • James Wynne
    James Wynne almost 2 years

    I'm trying to install flash via the software center and I get this error :

    "Software can't be installed or removed because the authentication service is not 
    available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name':  
    ':1.51'}): org.debian.apt.install-or-remove-packages" 
    

    I checked the startup applications and found that the policy kit authentication agent was checked.

    I then tried to use /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1

    and received this error message:

    (polkit-gnome-authentication-agent-1:25835): polkit-gnome-1-WARNING **:  
    Unable to determine the session we are in: No session for pid 25835
    

    The error appears to be avoided by running software center in root mode by using

    gksu software-center  
    

    or by installing it via command mode e.g. sudo apt-get install flashplugin-installer

    • Rohith Madhavan
      Rohith Madhavan over 9 years
      Does apt-get work for you?
    • James Wynne
      James Wynne over 9 years
      I was able to preform sudo apt-get update
    • Wilf
      Wilf over 9 years
      N.B. you can install flash and other things with apt-get instead of using the Software center: askubuntu.com/a/33134/178596
  • Rohith Madhavan
    Rohith Madhavan over 9 years
    For the time being, you can install flash using sudo apt-get install flashplugin-installer
  • nnyby
    nnyby about 9 years
    gksu software-center hangs for me