sudo apt-get update cannot resolve servers, but I can ping them
If this is a remote server try adding Google DNS servers and see if that helps. On terminal:
sudo nano /etc/resolv.conf or nano /etc/resolv.conf
then add
nameserver 8.8.8.8 nameserver 8.8.4.4
Exit selecting yes with cntrl x.
Run your update again. sudo apt-get update && sudo apt-get upgrade OR apt-get update && apt-get upgrade
Related videos on Youtube
Steve
Updated on September 18, 2022Comments
-
Steve over 1 year
For the last few days, when I run
sudo apt-get update
, it fails because some of the hosts cannot be resolved. However, I can ping them, so they definitely are getting resolved. My internet is working great. I also have that red!
in a triangle up in the corner.Here is a sample of the output from
apt-get
:steve@steve-ub:~$ sudo apt-get update Ign http://ppa.launchpad.net trusty InRelease Hit http://ppa.launchpad.net trusty Release.gpg Hit http://ppa.launchpad.net trusty Release Hit http://ppa.launchpad.net trusty/main amd64 Packages Hit http://ppa.launchpad.net trusty/main i386 Packages Ign http://ppa.launchpad.net trusty/main Translation-en_US Ign http://ppa.launchpad.net trusty/main Translation-en Err http://repo.steampowered.com precise InRelease Err http://repo.steampowered.com precise Release.gpg Could not resolve 'repo.steampowered.com' Err http://archive.canonical.com trusty InRelease Err http://extras.ubuntu.com trusty InRelease Err http://us.archive.ubuntu.com trusty InRelease
I cut some of the output here, continuing later:
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/trusty-updates/Release.gpg Could not resolve 'us.archive.ubuntu.com' W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/trusty-backports/Release.gpg Could not resolve 'us.archive.ubuntu.com' W: Failed to fetch http://dl.google.com/linux/chrome/deb/dists/stable/Release.gpg Could not resolve 'dl.google.com' W: Some index files failed to download. They have been ignored, or old ones used instead.
And yet, I can ping the hosts that could not be resolved:
steve@steve-ub:~$ ping us.archive.ubuntu.com PING us.archive.ubuntu.com (91.189.91.14) 56(84) bytes of data. 64 bytes from orobas.canonical.com (91.189.91.14): icmp_seq=1 ttl=49 time=59.8 ms ... steve@steve-ub:~$ ping repo.steampowered.com PING user-att-75-46-72-0.a1507.d.akamai.net (23.72.83.64) 56(84) bytes of data. 64 bytes from a23-72-83-64.deploy.static.akamaitechnologies.com (23.72.83.64): icmp_seq=1 ttl=56 time=20.8 ms
How can I get updates to work again?
-
Avinash Raj almost 10 yearschoose a different server from software and updates.
-
Steve almost 10 yearsThat has appeared to resolve all but
repo.steampowered.com
. Why, though? Those servers from the question are online... And since Steam doesn't work, I think if I knew that, I could fix Steam. -
Registered User almost 10 yearsWhy are you trying to use
precise
repos ontrusty
? -
Steve almost 10 yearsIf you're talking about the Steam repo, I don't believe they even have one for trusty.
-
-
Steve over 9 yearsI don't believe this would help - I was able to ping the servers that supposedly could not be resolved, and from the ping output in the question, you can see it resolve to an IP address. Also, thanks for the answer - this was resolved a long time ago when I obtained a new computer :)