Ubuntu 18.04 freezes at shutdown

Question

I have just installed Ubuntu 18.04 LTS on my UX550VD ASUS laptop alongside Windows, dual boot, but when I am unable to shutdown or restart the machine and Ubuntu freezes when I try to shutdown from terminal or GUI and when I press ESC for more information on the error nothing happens and I am still stuck on ubuntu desktop.

Last year I had the exact same problem with Ubuntu 16.04 on another machine but removing windows and installing Ubuntu again solved my problem then.

I would be very grateful if you could help me :))

Solution 1

I experienced the same issue with both Ubuntu and Kubuntu 18.04.3 LTS versions. The problem begins immediately you perform the first update after a fresh install. I realized that it was a graphics related issue and added the oibaf ppa to the list of repositories as shown below

    sudo add-apt-repository ppa:oibaf/graphics-drivers

After several days and several updates the problem was solved. Now my Kubuntu installation no longer freezes on shutdown and powers down the machine completely

Solution 2

It turned out to be a problem with the graphic driver. Installing NVIDIA drivers solved the issue.

Comments

[Behrad Moniri]

It turned out to be a problem with the graphic driver. Installing NVIDIA drivers solved the issue.