VMware workstation install problem

35,177

Solution 1

This seems to be a quite common problem with many solutions.

From When installing VMware Workstation, the Setup window displays a blank screen.
To resolve this issue, you must replace certain files with the original version. To replace the files:

Open a command prompt and run these commands to re-register the necessary files :

32-bit version of Windows:

regsvr32 jscript.dll
regsvr32 vbscript.dll

64-bit version of Windows:

cd C:\windows\syswow64
regsvr32 C:\windows\system32\jscript.dll
regsvr32 C:\windows\system32\vbscript.dll

Restart Windows.

Other solutions may be to :

  • run the installation from an empty folder (only the installation package should be there)
  • make sure your AV does not block (better disable all antivirus and firewall)
  • make sure there are no processes running like webcam.exe or fixcamera.exe
  • run the installation package from the command line by adding /z action=install
  • run the installation using "Run as administrator"
  • go to registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ and delete a key L (make a backup first)

Or you can try this one:

  • To uninstall any old version, go to C:\Windows\Installer
  • Add the "Authors" column and sort by it
  • One of the .msi files with have a "VMware" author
  • Double-click it and follow through with the uninstall steps
  • To install the new version, run cmd.exe as administrator and do:

cd install-file-directory
install-file.exe /e tempfolder
cd tempfolder
run the .msi file (vmware workstation.msi)

Solution 2

This helped me:

  1. Go to the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
    
  2. Remove the key which has a box as name "[]".

Solution 3

The MSI C:Windows\TEMP\vmware_1402472938\vmwareplayer_x86.msi failed: 'Could not write value to key \SYSTEM\currentControlSet\Services\Vmware\Performance'. Verify that you have sufficient access to that key

If you have this problem then this is not problem of VMware. Whenever you have MSI problem then its the problem of Windows Installer.

In these type of problem first go and check if the required folder is present in the Hkey_local. Eg(\SYSTEM\currentControlSet\Services\Vmware\Performance). IF not then create the required folder.
After long hours on computer I realized that the problem is so simple.

  • On command prompt Type regedit
  • The click HKEY_Local_Machine.
  • Then try to find all the folder , if the folder is missing create the required folder.

Solution 4

The same installer is used and the same problem did occur with VMWare Workstation 9.

setup.exe reveals itself (right click:Properties>Details) to contain a boostrap.exe file which wraps around an msiexec file. The blank frame is actually an HTML site. Right click and "Show Source" to confirm. The underlying problem is a JavaScript error.

The problem is common on Windows systems which have removed the Internet Explorer.

Solution:

Open a terminal and run setup.exe /e FolderpathToExtractTo

e.g. setup.exe /e c:\VMWareSetup

Go in the directory and run vmwareworkstation_x64.msi or vmwareworkstation_x86.msi and wait till it finishes. That's it. It definitely worked for VMWare Workstation 9.0

Be aware that an extraction with 7zip will fail.

Solution 5

I had the same problem, but now I was able to install VMWare workstation 8 successfully on my Windows 7 32 bit laptop with the above said steps.

  1. I re-registered the necessary files rvgsvr files in command prompt.
  2. I deleted the registry entry L from HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\
  3. I copied the installation file to the system drive(C:).
  4. Then I was able to install the vmware.
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Shad
Author by

Shad

Updated on September 17, 2022

Comments

  • Shad
    Shad over 1 year

    I've been trying to install VMware workstation 7.1.4 on my windows 7 computer. I know I've already posted something similar to this, but this totally different situation. Whenever I open the installer, this grey window labeled VMware workstation setup opens and nothing happens. Works on vista, but I don't use my Vista for this kinda stuff anymore. Help

    enter image description here

    • Nick
      Nick over 13 years
      Did you mean to include a screenshot or something?
    • ta.speot.is
      ta.speot.is about 13 years
      "similar to ... totally different situation"
    • Kara Marfia
      Kara Marfia about 13 years
      Were there any errors during vmware installation? Are there any errors in your windows event logs, particularly with a time stamp near your last attempted launch of vmware?
  • megas
    megas about 13 years
    last one helped. but before i uninstall the vmware and then did this instruction.
  • Chris McGrath
    Chris McGrath over 12 years
    i was having this same problem but i was running it from another partition and moving it to the system drive fixed it
  • Sachin
    Sachin over 12 years
    I have done whatever has been written above and it has not worked. Please help
  • Zitrax
    Zitrax about 12 years
    This alone fixed it for me.
  • Mostafa Hamed
    Mostafa Hamed over 10 years
    Please post the relevant information from the link in your answer to avoid link rot, for more information please see How to Answer