Wacom Tablet Not Showing Up in Settings (18.04)

7,626

I faced the same problem when upgraded to Ubuntu 18.04 from 16.04.
The following steps worked for me.

  1. Removing the existing xserver-xorg-input-wacom
  2. Installing the latest input wacom from source
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Amber
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Amber

Updated on September 18, 2022

Comments

  • Amber
    Amber over 1 year

    Okay, so I originally asked about my new tablet here - 16.04 won't recognize Wacom Intuos Tablet - but ended up finding out that my tablet WAS recognized when running the Live CD. Then my hard drive crashed and I ended up having to completely reinstall everything from scratch (thank goodness for backups!). I really liked MATE so tried that, but could not get it to recognize the tablet at all again. So I now have the vanilla 18.04. The tablet is recognized and I can use the stylus to move the mouse around the screen, however the settings menu does NOT recognize it at all or allow me to customize it or anything.

    Further Googling has shown several official bug reports on this issue, but I haven't found any solutions. I didn't know if I was just missing these or if the reason was because they didn't exist. Since this issue appears to have been around since at least 16.04, it seems like they would have figured something out by now, but maybe not?

    PS: I still much prefer MATE and if there is ANY way I can get the tablet to work in MATE, I would very much prefer that to running plain Ubuntu!

    EDIT: Adding this in case it might help...

    /usr/bin/libwacom-list-local-devices
    [Device]
    Name=Wacom Serial Tablet WACf004
    DeviceMatch=serial:0000:0000;
    Class=ISDV4
    Width=0
    Height=0
    IntegratedIn=Display;System;
    Styli=0xfffff;0xffffe;
    
    [Features]
    Reversible=false
    Stylus=true
    Ring=false
    Ring2=false
    Touch=false
    TouchSwitch=false
    StatusLEDs=
    NumStrips=0
    Buttons=0