What causes those horizontal color streaks on my printer's output?

7,022

The 'starter' toner cartridge that came with the printer were defective. I replaced them and the problem simply disappeared. I probably should have started with that...

Share:
7,022

Related videos on Youtube

raul
Author by

raul

Updated on September 18, 2022

Comments

  • raul
    raul over 1 year

    Ever since I acquired it, less than a hundred pages ago, this printer's paper output has featured horizontal bands - the denser the color, the denser the streaks.

    The printer is a Canon i-SENSYS MF-8340Cdn.

    The original test image :

    Original test image

    The same test image, printed and scanned :

    Scanned test image

    The printer's diagnostics tell me that the toner cartridges are full. I see no contamination of any sort inside the printer.

    Can anyone tell me what is going on ?

    • Simon
      Simon about 11 years
      It is probably best if you return it as defective.
    • CharlieRB
      CharlieRB about 11 years
      Looks like dirty or defective ink cartridges. Have you tried new ink cartridges?
    • raul
      raul about 11 years
      The integrated toner/drum bits are clean as far as I can see.
    • raul
      raul about 11 years
      I'm now hunting for an answer from Canon - I'm not holding my breath. I'll post the answer here if Canon solves the problem before Superuser !
    • Lorenzo Von Matterhorn
      Lorenzo Von Matterhorn about 11 years
      dont mess with it; return it as defective.
  • raul
    raul about 11 years
    This is a laser printer - so there are no print heads that might get clogged (when that happen on inkjet printers, I wipe them with a moist tissue)... I'll take a closer look at toner-related bits.