Why am I unable to access my files on my Nexus 4 from XP?

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As wrong as this sounds, you need to update your version of Windows Media Player in order to install the MTP drivers that are now needed for modern Android devices.

http://windows.microsoft.com/en-GB/windows/download-windows-media-player

You can also download and install the MTP kit from Microsoft.

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LAXMINARRAYAN BHAT
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LAXMINARRAYAN BHAT

Updated on September 18, 2022

Comments

  • LAXMINARRAYAN BHAT
    LAXMINARRAYAN BHAT over 1 year

    My Nexus 4 is recognised as a Nexus 4 in Device Manager with a yellow exclamation mark on its icon.

    When I installed the USB drivers for it, the yellow mark went away, and Device Manager said that the device is working properly. However, it is not appearing as a portable device or removable drive, and I cannot access the files on the device.

    What am I missing? I'm running 32-bit Windows XP SP3 .

    • Thalys
      Thalys almost 11 years
      Did you switch the USB mode from charging to mass storage?