Why does the box version of iWork '09 ask me to enter a serial number?
Solution 1
sudo rm -rf /Library/Application\ Support/iWork\ \'09/
and install from DVD once again. That did it for me.
Solution 2
I had trouble installing iWorks on my new MacBook Pro, sudo worked for me too.
I first had installed a trial version of iWork, and when I installed from my DVD I was asked for a serial number. After removing iWork the installation from DVD worked. I used the following command:
sudo rm -rf /Library/Application\ Support/iWork\ \'09/
Solution 3
Apple changed their minds about serial numbers and it has caused some problems.
From this Apple discussion thread:
Remove all these files:
<bootVolume>:Applications: iWork '08 <bootVolume>:library:com.apple.iWork08.Installer.plist <bootVolume>:library:com.apple.iWork08.plist <bootVolume>:Users:<userAccount>:Library:Preferences:com.apple.iWork.Keynote.plist <bootVolume>:Users:<userAccount>:Library:Preferences:com.apple.iWork.Numbers.plist <bootVolume>:Users:<userAccount>:Library:Preferences:com.apple.iWork.Pages.plist
and then reinstall from the disk. (Tip from Yvan's post in this thread).
Similarly remove any of the iWork '09 in any of those locations.
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Tom van Zummeren
I'm both a Java developer since 2005 and an iOS developer since 2009. I work full time as a Java developer and do iOS in my spare time. The latter resulted in an app called Easy Calendar in 2011 which has been fairly successful. Overall these are my main areas of interest: Java backend development (JEE) iPhone/iPad development Interaction design Making things as simple as possible
Updated on September 17, 2022Comments
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Tom van Zummeren almost 2 years
I have just purchased an iWork '09 box. After the installation, I tried to open Keynote but instead a popup appears asking me to enter a serial number. But the serial number is nowhere to be found on the box or on the DVD ... But I'm sure the box version of iWork '09 doesn't even require a serial number. So what's going on??
One thing to note is that I did install the trial version of iWork '09 before installing the full version. So I also tried removing iWork '09 trial completely before installing the full version ... no luck.
Does anyone have a clue of what I might be doing wrong?
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Tom van Zummeren over 14 yearsThanks for your reply! Unfortunately this doesn't work for me :(
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Tyler over 14 years
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shardul cogensa over 13 yearsworked perfectly. I too had installed the trial first while I waited for the boxed copy from the local apple retailer.