Why Touchpad of Zenbook UX31 not working?

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Solution 1

I asked Asus in Australia about whether they can say whether a particular system has the Sentelic or Elantech pad. They stated you can tell from the serial number. So I got a number from the reseller and Asus said it was an Elantech. I bought it and no, it had a Sentelic.

Asus now says you can't tell. So I returned it and got a Samsung series 7. Unfortunately.

Solution 2

i've installed Linux Kernel 3.2 rc2 today on my ASUS UX31 Zenbook and the Elantech Touchpad i've built in gets detected correctly and works as expected.

it seems that there are two versions of the zenbook, one with Sentelic and one with Elantech touchpad.

Solution 3

Currently these are your only options:

1. Build your own kernel

You can get a well functioning Sentelic touchpad by installing custom drivers into the kernel. This is a challenging task, but is detailed by a fellow Zenbook owner. The author has also made a script to automate this process.

2. Install somebody else's custom kernel

Another option is to use a pre-built custom kernel compiled with this support. Another Zenbook owner has posted a kernel here. (Though at the time of posting it seems the site is down.)

3. Wait patiently

According to the Ubuntu community wiki page for this laptop, support is a work in progress. It's possible that driver support will become part of the standard kernel in some time.

EDIT This last option is now viable. Patches are being merged into the kernel.

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Kaz Wolfe
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Kaz Wolfe

Hello. You showed up in my review queue. You will be reviewed and re-tagged if necessary. Failure to comply may result in harm. Yes, I am a wolf. Awoo. IT director for a warehousing company, doing networking, systems, and support. My languages of choice are Java and Python. One of the six people who actually like MongoDB. Self-declared cybersecurity expert. If you need me, swing by the AskUbuntu General Room or contact me on Discord. If you want to talk to me over e-mail for some reason, shoot a message to the below listed address. Please don't spam me. Notable Achievements Wrote WolfBot. And abandoned it. And then went back to working on it. And then archived it to go work on Discord chatbots Played video games Managed to nuke an entire Linux install, live. And then fix it, live. Reddit. Operate DIY Tech, a partnered Discord server. Honestly not much. I'm pretty boring. Contact Information PGP Key: 2588 13F5 3A16 EBB4 (Keybase Enabled) Discord: KazWolfe#2896 E-mail: (username)@linux.com

Updated on September 18, 2022

Comments

  • Kaz Wolfe
    Kaz Wolfe over 1 year

    The capabilities of the touchpad on the new ASUS UX31 Zenbook leave much to be desired. The touchpad works like a mouse, but no vertical or horizontal scrolling. I contacted a developer who works for Sentelic. He said:

    Unless driver does some non-trivial works based on coordinates output, I'm afraid that it won't have scrolling support at this moment.

    and

    Windows driver does scrolling in driver where current Linux driver doesn't have such feature, yet. Additionaly, given that the resource is quite limited at this moment, I'm afraid that there is no firm schedule for scrolling support in Linux driver.

    How can we get this driver to do some "non-trivial works based on coordinate output"?

    Hardware: Asus Zenbook UX31
    Touchpad: Sentelic

    • Admin
      Admin about 12 years
      If you're on Windows and want to check which touchpad you have before installing Ubuntu it's as simple as: Mouse --> Hardware and then you can see "Manufacturer:"
  • FindOut_Quran
    FindOut_Quran over 12 years
    scrolling and multitouch is working out of the box but unfortunatly pressing the left bottom button and then moving the mouse is not working as expected. so at this moment it's not possible to eg. select text. emulating the middle button for pasting works with tapping with two fingers.
  • Michael Gundlach
    Michael Gundlach over 12 years
    Welcome to Ask Ubuntu! Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference.