X-Postfix; Mailboxes not found when mail comes from others servers

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Problem solved!

Changed host.domain.com to server.domain.com and problem solved, because mail.domain.com was as MX record in my DNS settings

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sIiiS
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sIiiS

Updated on September 18, 2022

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  • sIiiS
    sIiiS almost 2 years

    I had installed and configured dovecot, postfix, and postfixadmin step by step from this tutorial on my server (CentOS6).

    I can create virtual mailboxes as well now and can login to roundcubemail, I can also send emails but when I want to send email from other mail systems like gmail, yahoo and etc then I get this error:

    This is the mail system at host domain.com.

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

    The mail system

    <[email protected]>: unknown user: "admin"
    
    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.1.1
    Diagnostic-Code: X-Postfix; unknown user: "admin"
    

    This is postfix main.cf:

    # network settings
    inet_interfaces = all
    mydomain = domain.com
    myhostname = mail.domain.com
    mynetworks = $config_directory/mynetworks
    mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain
    relay_domains = proxy:mysql:/etc/postfix/mysql-relay_domains_maps.cf
    

    And the mynetworks file:

    192.168.0.0/16
    10.0.0.0/8
    127.0.0.0/8
    [::ffff:127.0.0.0]/104
    [::1]/128
    127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128
    130.185.0.0/16 # -> my domain ip
    

    And mysql-relay_domains_maps.cf:

    hosts = localhost
    user = postfix
    password = postfixpassword
    dbname = postfix
    query = SELECT domain FROM domain WHERE domain='%s' and backupmx = '1'
    

    The error showing up in the logs is the following:

    postfix/local[19002]: 38902E0550: to=<[email protected]>, relay=local, delay=0.09, delays=0.06/0.01/0/0.02, dsn=5.1.1, status=bounced (unknown user: "admin")
    

    After reading some posts and I changed mydestination from this

    mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain
    

    to

    mydestination = localhost
    

    but after this change, I the error in the logs change to:

    postfix/smtp[18844]: D6EEFE0550: to=<[email protected]>, relay=none, delay=0.14, delays=0.05/0.01/0.08/0, dsn=5.4.6, status=bounced (mail for domain.com loops back to myself)
    
    • masegaloeh
      masegaloeh almost 10 years
      Please edit the question and add delivery log (i.e. log when postfix reject email) in both conditions, before and after you change mydestination parameter
    • sIiiS
      sIiiS almost 10 years
      log added, please read it
    • sebix
      sebix almost 10 years
      I doubt you read all the previous questions containing this error. I guess from these, that the log is from the mydestination = localhost setting, which is apparently false for a public mailserver. To cite from another answer: This happens when domain.com has an MX record (or, in the absence of an MX, an A record) that points to your Postfix server, but your Postfix server is not configured to accept mail for that domain.
    • sIiiS
      sIiiS almost 10 years
      I did every change but none of them helped me till now, maybe some things is wrong here :(
    • sebix
      sebix almost 10 years
      Please describe the changes you made and your problems in detail, not, simle things are wrong! You did change relay_domains, which is by default $mydestination, that lists the domains that are deliverd locally. You have to insert your domains into the MySQL table there, have you done that?
    • sIiiS
      sIiiS almost 10 years
      if myhostname = domain.com and mydestination = $myhostname, localhost.$mydomain, localhost then error is www postfix/local[19002]: 38902E0550: to=<[email protected]>, relay=local, delay=0.09, delays=0.06/0.01/0/0.02, dsn=5.1.1, status=bounced (unknown user: "admin") and if myhostname = mail.domain.com and mydestination = $myhostname, localhost.$mydomain, localhost then error is www postfix/smtp[18844]: D6EEFE0550: to=<[email protected]>, relay=none, delay=0.14, delays=0.05/0.01/0.08/0, dsn=5.4.6, status=bounced (mail for domain.com loops back to myself)
  • sIiiS
    sIiiS almost 10 years
    I do this, and got some log, but can not post here, because I have not enough space for it, but you can see in this link: error log and for your Q, all of the address do not work
  • Dawid
    Dawid almost 10 years
    This is interesting cause line 44 of that logs (Jul 14 20:11:36 domain postfix/smtpd[9206]: > localhost[127.0.0.1]: 250 2.1.5 Ok) says that the lookup was successful so postfix found that user. I think that there is some logic error in the configuration. I would suggest go through config line by line. Gonna try setup using that tutorial, later today....
  • sebix
    sebix almost 10 years
    -.- So, you could have (very!) easily solved this problem yourself, by searching for the error message in the internet.