How to port forward on Genexis Platinum 4410?

Question

I have checked portforward.com but it does not have anything regarding this router.

I have searched the router console, but could not find anything other than inbound firewall rules(is that the same as port forwarding).

I have scrubbed the internet for manuals or any guides related to this router but nothing. All the other routers which I have used always had an option to port forward in the console, so I thought this would be the same.

Is it possible that this router does not support port forwarding?

P.S. Can't change the router as it's provided by the ISP

Solution

Login to the router. (192.168.1.1 in my case)

Go to APP → Advanced NAT → VirtulaServerConfiguration. Select "Customize" if using for a custom purpose. If using for some standard application, select "Select Application".

Interface      : connection name
Protocol       : tcp or udp
SourceIpAddress: The public IP visible in the internet
StartPortNmber : from which port number it will be mapped
EndPortNumber  : till which port number it will be mapped
InternalHost   : private ip of the host system(preferably static IP)
MappingName    : just an identifier

Click "Add" to enter the details to the table. "Enable" in the table will be set as open.

Example of the data entered:

Comments

[Eugen Rieck]

Most likely your ISP has installed customized firmware, that explicitly disables port forwarding. This is not unusal for residentail lines provided by low-quality ISPs, as it reduces attack surface and thus support load on the ISP

[Burgi]

Have you tried contacting Genexis directly?

[Ashish Deep Singh Bhatial]

I contacted my ISP and said port forwarding is available on my router but the technicians are unable to tell me how? Also I have contacted Genexis directly and am waiting for their reply