Lotus Notes wants to open some emails with web browser, rather than within Notes itself

Question

I have a problem with Lotus notes 8.5.1 wanting to open certain emails in my web browser, rather than within Notes itself. The emails that do this, seem to have some html in the note (Not just a link, but the note itself) This is a recent upgrade from 8.0.2 which had a similar problem, but it showed all of the html formatting characters in the notes, rendering it almost unreadable. I was hoping a fresh install of Notes would fix it, but it did not.

I am using the same version of Notes & Win XP at work, and I do not have the problem. I am guessing that it is a setting on my home computer and not Notes, but I have no idea what it would be.

Solution 1

I have finally found the solution for this problem. These emails have MIME parts.

All what you need to do is Preferences » Basic Notes Client Configuration » Additional Options and check on Disable Embedded browser for MIME mail.

Solution 2

I have exactly the same problem, and I have tried every option, but cannot stop this. It seems only to happen on notes that originate outside our office network.

You can make things better by not having a preview window, so the notes do not open automatically.

And I have discovered that if I click on Reply or Forward, then all the contents of the note open in Notes itself.

I found that the 'use embedded browser' option did nothing at all. I found that Firefoxat least gave me the option to open the .htm file that had the note contents. IE only gave me the option to save that file. But I could not stop it from opening the note in an external browser. The internal browser is there, but does not run in this situation.

Comments

[Zach]

slhck what was the point of the edit, you didn't add anything substantial to my post.

[slhck]

Purely visual. Does it bother you? (Also, you need to prefix user names with @, otherwise there will be no notification)

[Thomas Weller]

It seems that this setting can be set to be ignored by the Notes administrators.