Manage Bluetooth in Windows 8.1 stuck at searching

windows-8 bluetooth
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I uninstalled the device's driver software (even though it's the latest) and rebooted. Windows automatically installed the device and installed the driver with my intervention and it worked.

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Tony_Henrich
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Tony_Henrich

Updated on September 18, 2022

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  • Tony_Henrich
    Tony_Henrich over 1 year

    My Bluetooth controller is enabled in BIOS. I am trying to add a bluetooth device in Windows 8.1. When I go to PC and devices -> Bluetooth, the screen is stuck at searching for a bluetooth device. Also the On/Off switch like here is not showing. I get this:

    Any ideas?

    enter image description here

    • Ĭsααc tիε βöss
      Ĭsααc tիε βöss almost 10 years
      Could you make sure Bluetooth Support Service is running in Task Manager? If not, start the service from Services.msc. Also could you check Bluetooth switch is available in Wireless option under PC Settings ? See Bluetooth switch
    • Tony_Henrich
      Tony_Henrich almost 10 years
      @ISAAC The service is running. There's no wireless option under PC settings. I think it's in Windows 8 but not 8.1. Bluetooth has its own entry under devices in 8.1
    • Tony_Henrich
      Tony_Henrich almost 10 years
      @harrymc It's Kinivo BTD-400. I used the drivers from the cd and the updated ones from broadcom.com. Same issue.

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