Uninstalling Intel Proset/Wireless Bluetooth while upgrading to windows 8

Question

I purchased Windows Upgrade 8 and ran Windows Update Assistant on existing windows 7.

However, It is asking me to uninstall Intel Wireless bluetooth, as it is not compatible with windows 8. I did just that and in spite of uninstalling it successfully, it is giving a message "Manually Uninstall". I dont know what this means? is it successfully uninstalled or not, and if not how do I uninstall it completely.

I posted this on Microsoft forum also and found many users are facing this issue. Noone from Microsoft has answered there.

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/problem-in-uninstalling-intel-prosetwireless/5e1c4a29-726e-4968-a787-80b45778d14c?page=1

I have tried CCleaner, Microsoft fixit and other tools but still no help.

Solution

This is how I fixed it:

• Go to services.msc via RUN.

• Stop these 3 services

• Delete the bluetooth folder located under

• Delete the services that are associated with them in cmd (run as administrator) with:

sc delete "Bluetooth Device Monitor"
sc delete "Bluetooth Media Service" 
sc delete "Bluetooth OBEX Service"

Comments

[Yogi]

I am using windows 7. I want ot upgrade to windows 8. These drivers are for windows 8.

[magicandre1981]

and I posted the link to the drivers so that you can download them. Remove them in Win7, updrade to Win8 and install the new drivers.

[Yogi]

Hi. Thanks for your reply. The problem is even after removing drivers from Win7, the upgraded Assistant still tells me to remove them.

[magicandre1981]

have you only deleted the device in device manager or uninstalled the complete software?

[Yogi]

I have uninstalled the complete software.