Network unclaimed on Ubuntu

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You installed Ubuntu 16.04 with the original 4.4 kernel that doesn't support your new wireless adapter.

If you downloaded and installed the 16.04.4 image, it would work without any additional effort.

For now the easiest solution is to upgrade the kernel. Connect to the internet by some other means (wire, tethering, etc) and run in a terminal:

sudo apt update
sudo apt install linux-generic-hwe-16.04 linux-firmware

Reboot after the kernel packages are installed. Your wireless adapter should work.

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Harsh Rawat
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Harsh Rawat

Updated on September 18, 2022

Comments

  • Harsh Rawat
    Harsh Rawat over 1 year

    Ubuntu is not able to detect Wi-Fi and also the network is unclaimed.

    I don't have Ethernet cable nor any dongle is there any way I can fix it without any internet connection on my laptop.

    Output of lshw -c network:

    *-network UNCLAIMED     
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:3f:00.0
       version: 78
       width: 64 bits
       clock: 33MHz
       capabilities: cap_list
       configuration: latency=0
       resources: memory:8a200000-8a201fff
    

    Output of lspci -knn | grep Net -A3; rfkill list:

    3f:00.0 Network controller [0280]: Intel Corporation Device [8086:24fd] (rev 78)
    Subsystem: Intel Corporation Device [8086:1010]
    40:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co     Ltd Device [144d:a804]
        Subsystem: Samsung Electronics Co Ltd Device [144d:a801]
    0: ideapad_wlan: Wireless LAN
    Soft blocked: no
    Hard blocked: no
    1: ideapad_bluetooth: Bluetooth
    Soft blocked: yes
    Hard blocked: no
    2: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
    

    Kernel version:

    Linux yoga 4.4.0-119-generic #143-Ubuntu SMP Mon Apr 2 16:08:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
    
  • Harsh Rawat
    Harsh Rawat almost 6 years
    After doing the above you mentioned my wifi is working but I am having problem with shutdown and reboot (only a black screen comes and nothing happens)
  • Pilot6
    Pilot6 almost 6 years
    There may be issues with your graphics adapter and its driver with this kernel. You can always boot with the old kernel using grub. You can also ask a new question. But I suggest to start with updating your system with sudo apt upgrade first. Or do a fresh install of 16.04.4.
  • Harsh Rawat
    Harsh Rawat almost 6 years
    Did not work.I am posting it as a new question