Using Realtek 8732be on a HP Stream 11 is extremely slow
I have looked at the results of your wireless script.
You have two error messages. Error: nmcli (1.2.0) and NetworkManager (1.1.93) versions don't match. Force execution using --nocheck, but the results are unpredictable.
This has been reported as bug 1590335 by another user, but a reboot fixed it for them.
[24359.876232] usb 1-2.1: firmware version 0x4330 and device bootcode version 0x4802 differ
[24359.919778] zd1211rw 1-2.1:1.0: firmware version 4605.
This appears to show the incorrect firmware is being loaded onto a USB wireless device.
However your actual problem appears to be Realtek Wifi Card RTL8723be Not Working Properly. Follow the steps given in the solution there.
If this solves your problem please click on the tick mark on the left to show your problem is solved. If not repost the output of the wifi script, preferably after resolving the other two errors. The first should dissapear after a reboot. The second wont appear if you remove the USB device before running the script.
I have looked at the results of your second run of the wireless script. Lets look at a few fragments:
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:700903 errors:0 dropped:0 overruns:0 frame:0
TX packets:388503 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000 ??
RX bytes:956196276 (956.1 MB) TX bytes:35329540 (35.3 MB)
This shows a wireless connection working perfectly and receiving nearly a gigabyte of data. The next fragment
Link Quality=62/100 Signal level=62/100
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:10090 Invalid misc:95221 Missed beacon:0
Shows that the wireless adaptor is performing under difficult circumstances. It is as if it is being jammed.
SSID BSSID MODE CHAN FREQ RATE SIGNAL BARS SECURITY ACTIVE *
VGV75190BB329 <MAC 'VGV75190BB329' [AC1]> Infra 1 2412 MHz 54 Mbit/s 62 ▂▄▆_ WPA2 yes *
walid72 <MAC 'walid72' [AC4]> Infra 7 2442 MHz 54 Mbit/s 44 ▂▄__ WPA2 no
HP-Print-C3-Deskjet 2540 series <MAC 'HP-Print-C3-Deskjet 2540 series' [AC2]> Infra 1 2412 MHz 54 Mbit/s 35 ▂▄__ WPA2 no
UPC4419724 <MAC 'UPC4419724' [AC3]> Infra 6 2437 MHz 54 Mbit/s 31 ▂▄__ WPA1 WPA2 no
VFNL-BA1D5B <MAC 'VFNL-BA1D5B' [AN5]> Infra 6 2437 MHz 54 Mbit/s 27 ▂___ WPA2 no
HP-Print-7E-Photosmart 5520 <MAC 'HP-Print-7E-Photosmart 5520' [AN6]> Infra 6 2437 MHz 54 Mbit/s 14 ▂___ WPA2 no
This shows the jamming is coming from an access point called HP-print-C3-Deskjet 2540 series. I would suggest changing the RF channel of either the access point or the printer so they are on different channels. At the moment they are both on channel 1. The only other channels being used are 6 and 7 so you have plenty to choose from.
The printer is acting as an access point because you have pressed the wireless direct button (see page 53 of the user manual). You should have connected your printer to your router following the instructions on page 49 of the manual. The user manual is available online here
Related videos on Youtube
Thijs
Updated on September 18, 2022Comments
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Thijs over 1 year
I have a brand new HP Stream 11-r001nd. I am able to connect to my network, but it is too slow. Even when I put my laptop and the router right next to each other it's too slow to watch a youtube video (if the webpage from youtube does load at all). On Windows 10 this problem didn't exist.
In this youtube video it shows that using version 14.10 the speed was acceptable. But that version is not supported anymore.
########## wireless info START ########## Report from: 21 Jun 2016 16:42 CEST +0200 Booted last: 21 Jun 2016 00:00 CEST +0200 Script from: 26 May 2016 21:56 UTC +0000 ##### release ########################### Distributor ID: Ubuntu Description: Ubuntu 16.04 LTS Release: 16.04 Codename: xenial ##### kernel ############################ Linux 4.4.0-24-generic #43-Ubuntu SMP Wed Jun 8 19:27:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Parameters: ro, quiet, splash, vt.handoff=7 ##### desktop ########################### Ubuntu ##### lspci ############################# 02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723] DeviceName: Foxconn WLAN Realtek Sanji RTL8723BE bgn 1x1 + BT 4 LE PCIe+USB NGFF 2230 M.2 WW Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter [103c:804c] ##### lsusb ############################# Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:b006 Realtek Semiconductor Corp. Bus 001 Device 008: ID 0ace:1211 ZyDAS ZD1211 802.11g Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 002: ID 04f2:b50d Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ##### PCMCIA card info ################## ##### rfkill ############################ 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no 2: phy1: Wireless LAN Soft blocked: no Hard blocked: no ##### lsmod ############################# hp_wmi 16384 0 sparse_keymap 16384 1 hp_wmi mac80211 737280 1 zd1211rw cfg80211 565248 2 mac80211,zd1211rw snd_soc_rt5640 114688 0 snd_soc_rl6231 16384 1 snd_soc_rt5640 snd_soc_core 212992 2 snd_soc_rt5640,snd_soc_sst_mfld_platform snd_pcm 106496 8 snd_soc_rt5640,snd_soc_core,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_soc_sst_mfld_platform,snd_pcm_dmaengine,snd_hda_core wmi 20480 1 hp_wmi ##### interfaces ######################## auto lo iface lo inet loopback ##### ifconfig ########################## wlx<IF from MAC [IF1]> Link encap:Ethernet HWaddr <MAC 'wlx<IF from MAC [IF1]>' [IF1]> inet addr:192.168.2.5 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::6513:6163:ec8d:ccb5/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:2501 errors:0 dropped:0 overruns:0 frame:0 TX packets:2526 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1392891 (1.3 MB) TX bytes:375779 (375.7 KB) ##### iwconfig ########################## lo no wireless extensions. wlx<IF from MAC [IF1]> IEEE 802.11bg ESSID:"VGV75190BB329" Mode:Managed Frequency:2.412 GHz Access Point: <MAC 'VGV75190BB329' [AC1]> Bit Rate=54 Mb/s Tx-Power=20 dBm Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=66/100 Signal level=66/100 Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:3 Invalid misc:19 Missed beacon:0 ##### route ############################# Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.2.254 0.0.0.0 UG 600 0 0 wlx<IF from MAC [IF1]> 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 wlx<IF from MAC [IF1]> 192.168.2.0 0.0.0.0 255.255.255.0 U 600 0 0 wlx<IF from MAC [IF1]> ##### resolv.conf ####################### nameserver 127.0.1.1 search home ##### network managers ################## Installed: NetworkManager Running: root 681 1 0 09:51 ? 00:00:03 /usr/sbin/NetworkManager --no-daemon ##### NetworkManager info ############### Error: nmcli (1.2.0) and NetworkManager (1.1.93) versions don't match. Force execution using --nocheck, but the results are unpredictable. Error: nmcli (1.2.0) and NetworkManager (1.1.93) versions don't match. Force execution using --nocheck, but the results are unpredictable. ##### NetworkManager.state ############## [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ##### NetworkManager.conf ############### [main] plugins=ifupdown,keyfile,ofono dns=dnsmasq [ifupdown] managed=false ##### NetworkManager profiles ########### [[/etc/NetworkManager/system-connections/VGV75190BB329]] (600 root) [connection] id=VGV75190BB329 | type=wifi | permissions=user:ubuntu:; [wifi] mac-address=<MAC address> | mac-address-blacklist= | ssid=VGV75190BB329 [ipv4] method=auto [ipv6] method=auto [[/etc/NetworkManager/system-connections/VGV75190BB329 1]] (600 root) [connection] id=VGV75190BB329 1 | type=wifi | permissions=user:thijs:; [wifi] mac-address=<MAC address> | mac-address-blacklist= | ssid=VGV75190BB329 [ipv4] method=auto [ipv6] method=auto [[/etc/NetworkManager/system-connections/VGV75190BB329 2]] (600 root) [connection] id=VGV75190BB329 2 | type=wifi | permissions=user:thijs:; [wifi] mac-address=<MAC 'wlx<IF from MAC [IF1]>' [IF1]> | mac-address-blacklist= | ssid=VGV75190BB329 [ipv4] method=auto [ipv6] method=auto ##### iw reg get ######################## Region: Europe/Amsterdam (based on set time zone) country NL: DFS-ETSI (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 80), (N/A, 20), (N/A), NO-OUTDOOR (5250 - 5330 @ 80), (N/A, 20), (0 ms), NO-OUTDOOR, DFS (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS (57000 - 66000 @ 2160), (N/A, 40), (N/A) ##### iwlist channels ################### lo no frequency information. wlx<IF from MAC [IF1]> 13 channels in total; available frequencies : Channel 01 : 2.412 GHz Channel 02 : 2.417 GHz Channel 03 : 2.422 GHz Channel 04 : 2.427 GHz Channel 05 : 2.432 GHz Channel 06 : 2.437 GHz Channel 07 : 2.442 GHz Channel 08 : 2.447 GHz Channel 09 : 2.452 GHz Channel 10 : 2.457 GHz Channel 11 : 2.462 GHz Channel 12 : 2.467 GHz Channel 13 : 2.472 GHz Current Frequency:2.412 GHz (Channel 1) ##### iwlist scan ####################### lo Interface doesn't support scanning. Channel occupancy: 2 APs on Frequency:2.412 GHz (Channel 1) 2 APs on Frequency:2.437 GHz (Channel 6) 1 APs on Frequency:2.442 GHz (Channel 7) 1 APs on Frequency:2.462 GHz (Channel 11) wlx<IF from MAC [IF1]> Scan completed : Cell 01 - Address: <MAC 'VGV75190BB329' [AC1]> Channel:1 Frequency:2.412 GHz (Channel 1) Quality=66/100 Signal level=66/100 Encryption key:on ESSID:"VGV75190BB329" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s 18 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s Mode:Master Extra:tsf=0000032f60cab0e4 Extra: Last beacon: 68ms ago IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK Cell 02 - Address: <MAC '' [AC2]> Channel:1 Frequency:2.412 GHz (Channel 1) Quality=20/100 Signal level=20/100 Encryption key:off ESSID:"" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=0000000eaf31214f Extra: Last beacon: 440ms ago Cell 03 - Address: <MAC 'VFNL-BA1D5B' [AC3]> Channel:6 Frequency:2.437 GHz (Channel 6) Quality=40/100 Signal level=40/100 Encryption key:on ESSID:"VFNL-BA1D5B" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s Mode:Master Extra:tsf=00000374c72e2c2b Extra: Last beacon: 80ms ago IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK Cell 04 - Address: <MAC 'UPC4419724' [AC4]> Channel:11 Frequency:2.462 GHz (Channel 11) Quality=31/100 Signal level=31/100 Encryption key:on ESSID:"UPC4419724" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=000000203ca54961 Extra: Last beacon: 80ms ago IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: WPA Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK Cell 05 - Address: <MAC 'walid72' [AC5]> Channel:7 Frequency:2.442 GHz (Channel 7) Quality=43/100 Signal level=43/100 Encryption key:on ESSID:"walid72" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s 18 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s Mode:Master Extra:tsf=0000051a371e5da7 Extra: Last beacon: 80ms ago IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK Cell 06 - Address: <MAC 'TELE2-5D3D07' [AC6]> Channel:6 Frequency:2.437 GHz (Channel 6) Quality=16/100 Signal level=16/100 Encryption key:on ESSID:"TELE2-5D3D07" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s Mode:Master Extra:tsf=000002d0d00fd9c5 Extra: Last beacon: 80ms ago IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: WPA Version 1 Group Cipher : TKIP Pairwise Ciphers (1) : TKIP Authentication Suites (1) : PSK ##### module infos ###################### [mac80211] filename: /lib/modules/4.4.0-24-generic/kernel/net/mac80211/mac80211.ko license: GPL description: IEEE 802.11 subsystem srcversion: 2FFAEED0245CA1D97FE1E44 depends: cfg80211 intree: Y vermagic: 4.4.0-24-generic SMP mod_unload modversions parm: minstrel_vht_only:Use only VHT rates when VHT is supported by sta. (bool) parm: max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int) parm: max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int) parm: beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int) parm: probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int) parm: ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp) [cfg80211] filename: /lib/modules/4.4.0-24-generic/kernel/net/wireless/cfg80211.ko description: wireless configuration support license: GPL author: Johannes Berg srcversion: 25A45701AAA64DAC1E47D9D depends: intree: Y vermagic: 4.4.0-24-generic SMP mod_unload modversions parm: ieee80211_regdom:IEEE 802.11 regulatory domain code (charp) parm: cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool) ##### module parameters ################# [mac80211] beacon_loss_count: 7 ieee80211_default_rc_algo: minstrel_ht max_nullfunc_tries: 2 max_probe_tries: 5 minstrel_vht_only: Y probe_wait_ms: 500 [cfg80211] cfg80211_disable_40mhz_24ghz: N ieee80211_regdom: 00 ##### /etc/modules ###################### ##### modprobe options ################## [/etc/modprobe.d/blacklist-ath_pci.conf] blacklist ath_pci [/etc/modprobe.d/blacklist.conf] blacklist evbug blacklist usbmouse blacklist usbkbd blacklist eepro100 blacklist de4x5 blacklist eth1394 blacklist snd_intel8x0m blacklist snd_aw2 blacklist i2c_i801 blacklist prism54 blacklist bcm43xx blacklist garmin_gps blacklist asus_acpi blacklist snd_pcsp blacklist pcspkr blacklist amd76x_edac [/etc/modprobe.d/blacklist-rare-network.conf] alias net-pf-3 off alias net-pf-6 off alias net-pf-9 off alias net-pf-11 off alias net-pf-12 off alias net-pf-19 off alias net-pf-21 off alias net-pf-36 off [/etc/modprobe.d/intel-microcode-blacklist.conf] blacklist microcode [/etc/modprobe.d/iwlwifi.conf] remove iwlwifi \ (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \ && /sbin/modprobe -r mac80211 [/etc/modprobe.d/mlx4.conf] softdep mlx4_core post: mlx4_en ##### rc.local ########################## exit 0 ##### pm-utils ########################## ##### udev rules ######################## ##### dmesg ############################# [10532.987919] wlx<IF from MAC [IF1]>: authenticated [10532.990572] wlx<IF from MAC [IF1]>: associate with <MAC 'VGV75190BB329' [AC1]> (try 1/3) [10532.994114] wlx<IF from MAC [IF1]>: RX AssocResp from <MAC 'VGV75190BB329' [AC1]> (capab=0x411 status=0 aid=1) [10532.994148] wlx<IF from MAC [IF1]>: associated [10532.994253] IPv6: ADDRCONF(NETDEV_CHANGE): wlx<IF from MAC [IF1]>: link becomes ready [24341.729193] wlx<IF from MAC [IF1]>: deauthenticating from <MAC 'VGV75190BB329' [AC1]> by local choice (Reason: 3=DEAUTH_LEAVING) [24359.825298] zd1211rw 1-2.1:1.0 wlx<IF from MAC [IF1]>: renamed from wlan0 [24359.869707] IPv6: ADDRCONF(NETDEV_UP): wlx<IF from MAC [IF1]>: link is not ready [24359.876232] usb 1-2.1: firmware version 0x4330 and device bootcode version 0x4802 differ [24359.919778] zd1211rw 1-2.1:1.0: firmware version 4605 [24359.947673] IPv6: ADDRCONF(NETDEV_UP): wlx<IF from MAC [IF1]>: link is not ready (repeated 2 times) [24360.985805] wlx<IF from MAC [IF1]>: authenticate with <MAC 'VGV75190BB329' [AC1]> [24360.996462] wlx<IF from MAC [IF1]>: send auth to <MAC 'VGV75190BB329' [AC1]> (try 1/3) [24360.998389] wlx<IF from MAC [IF1]>: authenticated [24361.000117] wlx<IF from MAC [IF1]>: associate with <MAC 'VGV75190BB329' [AC1]> (try 1/3) [24361.003298] wlx<IF from MAC [IF1]>: RX AssocResp from <MAC 'VGV75190BB329' [AC1]> (capab=0x411 status=0 aid=1) [24361.003335] wlx<IF from MAC [IF1]>: associated [24361.003403] IPv6: ADDRCONF(NETDEV_CHANGE): wlx<IF from MAC [IF1]>: link becomes ready ########## wireless info END ############
Reloading the module:
thijs@Portable:~$ sudo modprobe -rv rtl8723be thijs@Portable:~$ sudo modprobe -v rtl8723be ant_sel=2 insmod /lib/modules/4.4.0-24-generic/kernel/drivers/net/wireless/realtek/rtlwifi/rtlwifi.ko modprobe: ERROR: could not insert 'rtl8723be': Required key not available thijs@Portable:~$ sudo modprobe -rv rtl8723be thijs@Portable:~$ sudo modprobe -v rtl8723be ant_sel=1 insmod /lib/modules/4.4.0-24-generic/kernel/drivers/net/wireless/realtek/rtlwifi/rtlwifi.ko modprobe: ERROR: could not insert 'rtl8723be': Required key not available thijs@Portable:~$
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Steve Roome almost 8 yearsPlease run the ubuntu forums wireless script (github.com/UbuntuForums/wireless-info) and paste the results into paste.ubuntu.com then edit your question to include a link to it
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Thijs almost 8 yearsI've pasted the outcome of the script in the link paste ubuntu above
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Thijs almost 8 yearsI tried both, but I didn't succeed... still not working. Do you think after all these tries, I should run the script from steve Roome again?
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Thijs almost 8 yearsI've run the wireless script from ubuntu forums again becouse I can't see any connections anymore from my internal wifi card, after all my tries to fix it. This is the new outcome of it: paste.ubuntu.com/18377793
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Steve Roome almost 8 yearsPlease give more detail about what you tried and what the results were.
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Thijs almost 8 yearsI definitely can't reconstruct everything I did, but I can log it from now on. I tried your solution, pilot6's solution, and today I found this (ubuntuforums.org/showthread.php?t=2261702) on the ubuntu forums, and tried all the sugested solutions in the thread. As far as I remember did all the scripts do a lot without rumbling error or fatal in between all the abracadabra, and some did even say succeed at the end. Nevertheless, it's still not working. I also have no clue how to give you more detail of the current situation.
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Thijs almost 8 yearsBy the way, that printer access is becouse it is connected to my home network to be able to print from every device.
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Thijs almost 8 yearsHow can I change the channel of that printer? becouse if it can speed up my connection... that would be great. (the first time I came back to my question, I was just too excited that the onboard wifi connection worked, even better than my extended usb wifi adapter, so I didn't look any further)
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Thijs over 7 yearsAfter I totaly ruined my ubuntu installation by trying out lubuntu and xubuntu layers on top of my ubuntu layer, I had to redo the process. And I can now tell for sure that the given solution at the other thread (askubuntu.com/questions/717685/…) did solve the problem. I did try it on a fresh installation, and it worked perfectly fine!