No sound after updating alsa

7,325

Solution 1

I have found this very useful and it helped me recover my sound. Don't forget to run sudo update-grub before each reboot.

Solution 2

$   modprobe snd-usb-audio ; modprobe snd-pcm-oss ; modprobe snd-mixer-oss ; modprobe snd-seq-oss

That reloaded those modules. Just loaded it into the terminal and lo and behold everything was recognized again. The error, from what I could make of it, is that the modules are there, but not injected into the kernel. I pulled it from looking at the ALSA compile page and I simply completed the final step of loading in the modules. Pretty cool I solved this myself. I hope this helps others

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junkystu
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junkystu

Updated on September 18, 2022

Comments

  • junkystu
    junkystu over 1 year

    I am new to Linux but really love Elementary for its simplicity. After noticing that my sound was quite poor in Elementary, compared to Windows 8.1, I have tried updating the sound drivers. I ended up downloading one from here but after a reboot, my sound icon was gone from the toolbar and no sound can be heard. In the setting > sound I see "Dummy Output" and running alsamixer says cannot open mixer: No such file or directory. I have Googled around without any success and many suggest sudo alsa force-reload but that returns

    Unloading ALSA sound driver modules: (none loaded).
    Loading ALSA sound driver modules: (none to reload).
    

    I have lost hope and I am hoping somebody here can help. I have uninstalled the driver I have previously downloaded from the link above (maybe there are pieces left behind?) and purged reinstalled both alsa-base and pulseaudio but I still can not see the sound icon or play sounds.

    Any help is greatly appreciated.

    Update:

    lshw output:

        junky                     
        description: Portable Computer
        product: Inspiron 3537 (Inspiron 3537)
        vendor: Winbond Electronics
        version: A07
        serial: 2FN1402
        width: 64 bits
        capabilities: smbios-2.7 dmi-2.7 vsyscall32
        configuration: administrator_password=disabled boot=normal chassis=portable family=00 frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=Inspiron 3537 uuid=44454C4C-4600-104E-8031-B2C04F343032
      *-core
           description: Motherboard
           product: 03JPPR
           vendor: Winbond Electronics
           physical id: 0
           version: A00
           serial: .2FN1402.CN129664280036.
           slot: Type2 - Board Chassis Location
         *-firmware
              description: BIOS
              vendor: Winbond Electronics
              physical id: 0
              version: A07
              date: 11/12/2013
              size: 128KiB
              capacity: 4032KiB
              capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification
         *-cpu
              description: CPU
              product: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
              vendor: Intel Corp.
              physical id: 4
              bus info: cpu@0
              version: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
              serial: To Be Filled By O.E.M.
              slot: U3E1
              size: 759MHz
              capacity: 759MHz
              width: 64 bits
              clock: 100MHz
              capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid cpufreq
              configuration: cores=2 enabledcores=2 threads=4
            *-cache:0
                 description: L1 cache
                 physical id: 9
                 slot: L1 Cache
                 size: 32KiB
                 capacity: 32KiB
                 capabilities: synchronous internal write-back instruction
            *-cache:1
                 description: L2 cache
                 physical id: a
                 slot: L2 Cache
                 size: 256KiB
                 capacity: 256KiB
                 capabilities: synchronous internal write-back unified
            *-cache:2
                 description: L3 cache
                 physical id: b
                 slot: L3 Cache
                 size: 3MiB
                 capacity: 3MiB
                 capabilities: synchronous internal write-back unified
         *-cache
              description: L1 cache
              physical id: 8
              slot: L1 Cache
              size: 32KiB
              capacity: 32KiB
              capabilities: synchronous internal write-back data
         *-memory
              description: System Memory
              physical id: 23
              slot: System board or motherboard
              size: 6GiB
            *-bank:0
                 description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
                 product: M471B5674QH0-YK0
                 vendor: Samsung
                 physical id: 0
                 serial: 98D205AC
                 slot: JDIMM1
                 size: 2GiB
                 width: 64 bits
                 clock: 1600MHz (0.6ns)
            *-bank:1
                 description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
                 product: NT4GC64C88B1NS-DI
                 vendor: Nanya Technology
                 physical id: 1
                 serial: F85A1057
                 slot: JDIMM2
                 size: 4GiB
                 width: 64 bits
                 clock: 1600MHz (0.6ns)
         *-pci
              description: Host bridge
              product: Haswell-ULT DRAM Controller
              vendor: Intel Corporation
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 09
              width: 32 bits
              clock: 33MHz
            *-display
                 description: VGA compatible controller
                 product: Haswell-ULT Integrated Graphics Controller
                 vendor: Intel Corporation
                 physical id: 2
                 bus info: pci@0000:00:02.0
                 version: 09
                 width: 64 bits
                 clock: 33MHz
                 capabilities: msi pm vga_controller bus_master cap_list rom
                 configuration: driver=i915 latency=0
                 resources: irq:61 memory:b0000000-b03fffff memory:a0000000-afffffff ioport:4000(size=64)
            *-multimedia:0 UNCLAIMED
                 description: Audio device
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 3
                 bus info: pci@0000:00:03.0
                 version: 09
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress bus_master cap_list
                 configuration: latency=0
                 resources: memory:b0710000-b0713fff
            *-usb:0
                 description: USB controller
                 product: Lynx Point-LP USB xHCI HC
                 vendor: Intel Corporation
                 physical id: 14
                 bus info: pci@0000:00:14.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi xhci bus_master cap_list
                 configuration: driver=xhci_hcd latency=0
                 resources: irq:58 memory:b0700000-b070ffff
            *-communication UNCLAIMED
                 description: Communication controller
                 product: Lynx Point-LP HECI #0
                 vendor: Intel Corporation
                 physical id: 16
                 bus info: pci@0000:00:16.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi cap_list
                 configuration: latency=0
                 resources: memory:b0718000-b071801f
            *-multimedia:1 UNCLAIMED
                 description: Audio device
                 product: Lynx Point-LP HD Audio Controller
                 vendor: Intel Corporation
                 physical id: 1b
                 bus info: pci@0000:00:1b.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress bus_master cap_list
                 configuration: latency=0
                 resources: memory:b0714000-b0717fff
            *-pci:0
                 description: PCI bridge
                 product: Lynx Point-LP PCI Express Root Port 3
                 vendor: Intel Corporation
                 physical id: 1c
                 bus info: pci@0000:00:1c.0
                 version: e4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:56 ioport:3000(size=4096) memory:b0600000-b06fffff ioport:b0400000(size=1048576)
               *-network
                    description: Ethernet interface
                    product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0
                    bus info: pci@0000:01:00.0
                    logical name: eth0
                    version: 07
                    serial: ec:f4:bb:87:45:0c
                    size: 10Mbit/s
                    capacity: 100Mbit/s
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                    resources: irq:60 ioport:3000(size=256) memory:b0600000-b0600fff memory:b0400000-b0403fff
            *-pci:1
                 description: PCI bridge
                 product: Lynx Point-LP PCI Express Root Port 4
                 vendor: Intel Corporation
                 physical id: 1c.3
                 bus info: pci@0000:00:1c.3
                 version: e4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:57 memory:b0500000-b05fffff ioport:9fb00000(size=1048576)
               *-network
                    description: Wireless interface
                    product: QCA9565 / AR9565 Wireless Network Adapter
                    vendor: Qualcomm Atheros
                    physical id: 0
                    bus info: pci@0000:02:00.0
                    logical name: wlan0
                    version: 01
                    serial: 64:5a:04:ca:09:df
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
                    configuration: broadcast=yes driver=ath9k driverversion=3.8.0-39-generic firmware=N/A ip=192.168.1.5 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
                    resources: irq:19 memory:b0500000-b057ffff memory:9fb00000-9fb0ffff
            *-usb:1
                 description: USB controller
                 product: Lynx Point-LP USB EHCI #1
                 vendor: Intel Corporation
                 physical id: 1d
                 bus info: pci@0000:00:1d.0
                 version: 04
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci-pci latency=0
                 resources: irq:23 memory:b071c000-b071c3ff
            *-isa
                 description: ISA bridge
                 product: Lynx Point-LP LPC Controller
                 vendor: Intel Corporation
                 physical id: 1f
                 bus info: pci@0000:00:1f.0
                 version: 04
                 width: 32 bits
                 clock: 33MHz
                 capabilities: isa bus_master cap_list
                 configuration: driver=lpc_ich latency=0
                 resources: irq:0
            *-storage
                 description: SATA controller
                 product: Lynx Point-LP SATA Controller 1 [AHCI mode]
                 vendor: Intel Corporation
                 physical id: 1f.2
                 bus info: pci@0000:00:1f.2
                 version: 04
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage msi pm ahci_1.0 bus_master cap_list
                 configuration: driver=ahci latency=0
                 resources: irq:59 ioport:4088(size=8) ioport:4094(size=4) ioport:4080(size=8) ioport:4090(size=4) ioport:4060(size=32) memory:b071b000-b071b7ff
            *-serial UNCLAIMED
                 description: SMBus
                 product: Lynx Point-LP SMBus Controller
                 vendor: Intel Corporation
                 physical id: 1f.3
                 bus info: pci@0000:00:1f.3
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 configuration: latency=0
                 resources: memory:b0719000-b07190ff ioport:4040(size=32)
         *-scsi:0
              physical id: 1
              logical name: scsi0
              capabilities: emulated
            *-disk
                 description: ATA Disk
                 product: Hitachi HTS54757
                 vendor: Hitachi
                 physical id: 0.0.0
                 bus info: scsi@0:0.0.0
                 logical name: /dev/sda
                 version: JE4O
                 serial: J2140054KYR1XB
                 size: 698GiB (750GB)
                 capabilities: gpt-1.00 partitioned partitioned:gpt
                 configuration: ansiversion=5 guid=0f7b0e6a-9fa4-449d-8fb3-524c80e127f4
               *-volume:0
                    description: Windows FAT volume
                    vendor: MSDOS5.0
                    physical id: 1
                    bus info: scsi@0:0.0.0,1
                    logical name: /dev/sda1
                    logical name: /boot/efi
                    version: FAT32
                    serial: 0e9a-917c
                    size: 495MiB
                    capacity: 499MiB
                    capabilities: boot fat initialized
                    configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI system partition state=mounted
               *-volume:1
                    description: Windows FAT volume
                    vendor: MSDOS5.0
                    physical id: 2
                    bus info: scsi@0:0.0.0,2
                    logical name: /dev/sda2
                    version: FAT32
                    serial: 600d-e074
                    size: 15MiB
                    capacity: 39MiB
                    capabilities: precious readonly hidden nomount fat initialized
                    configuration: FATs=2 filesystem=fat name=Basic data partition
               *-volume:2
                    description: Windows NTFS volume
                    physical id: 3
                    bus info: scsi@0:0.0.0,3
                    logical name: /dev/sda3
                    version: 3.1
                    serial: 7214-8f07
                    size: 98MiB
                    capacity: 127MiB
                    capabilities: nofs ntfs initialized
                    configuration: clustersize=4096 created=2014-04-26 20:59:47 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true name=Microsoft reserved partition resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:3
                    description: Windows NTFS volume
                    physical id: 4
                    bus info: scsi@0:0.0.0,4
                    logical name: /dev/sda4
                    version: 3.1
                    serial: e012-cf26
                    size: 460MiB
                    capacity: 489MiB
                    capabilities: precious readonly hidden nomount ntfs initialized
                    configuration: clustersize=4096 created=2014-02-07 18:33:16 filesystem=ntfs label=WINRETOOLS name=Basic data partition state=clean
               *-volume:4
                    description: Windows NTFS volume
                    physical id: 5
                    bus info: scsi@0:0.0.0,5
                    logical name: /dev/sda5
                    version: 3.1
                    serial: 8e282093-121f-2e48-901e-b0cc0d3175aa
                    size: 201GiB
                    capacity: 201GiB
                    capabilities: ntfs initialized
                    configuration: clustersize=4096 created=2014-02-07 18:33:27 filesystem=ntfs label=OS name=Basic data partition state=clean
               *-volume:5
                    description: Windows NTFS volume
                    physical id: 6
                    bus info: scsi@0:0.0.0,6
                    logical name: /dev/sda6
                    version: 3.1
                    serial: 88bb-16a8
                    size: 433MiB
                    capacity: 449MiB
                    capabilities: precious readonly hidden nomount ntfs initialized
                    configuration: clustersize=4096 created=2014-04-27 21:10:23 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:6
                    description: Windows NTFS volume
                    physical id: 7
                    bus info: scsi@0:0.0.0,7
                    logical name: /dev/sda7
                    logical name: /media/sda7
                    version: 3.1
                    serial: 3a09b668-4147-4c4a-8f39-e329be48fcbf
                    size: 341GiB
                    capacity: 341GiB
                    capabilities: ntfs initialized
                    configuration: clustersize=4096 created=2014-04-26 00:17:41 filesystem=ntfs label=Media modified_by_chkdsk=true mount.fstype=fuseblk mount.options=rw,nosuid,nodev,noexec,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 mounted_on_nt4=true name=Basic data partition resize_log_file=true state=mounted upgrade_on_mount=true
               *-volume:7
                    description: Windows NTFS volume
                    physical id: 8
                    bus info: scsi@0:0.0.0,8
                    logical name: /dev/sda8
                    version: 3.1
                    serial: 70f2-defe
                    size: 12GiB
                    capacity: 12GiB
                    capabilities: precious readonly hidden nomount ntfs initialized
                    configuration: clustersize=4096 created=2014-02-07 21:44:42 filesystem=ntfs label=PBR Image modified_by_chkdsk=true mounted_on_nt4=true name=Microsoft recovery partition resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:8
                    description: EXT4 volume
                    vendor: Linux
                    physical id: 9
                    bus info: scsi@0:0.0.0,9
                    logical name: /dev/sda9
                    logical name: /
                    version: 1.0
                    serial: a6c40c87-72a3-4600-a9f5-4e2164d727ad
                    size: 135GiB
                    capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                    configuration: created=2014-04-28 17:36:17 filesystem=ext4 lastmountpoint=/ modified=2014-05-21 20:44:45 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2014-05-21 20:55:17 state=mounted
               *-volume:9
                    description: Linux swap volume
                    physical id: a
                    bus info: scsi@0:0.0.0,10
                    logical name: /dev/sda10
                    version: 1
                    serial: 3cf35bdb-523c-4c09-8f2d-bed23767416c
                    size: 6023MiB
                    capacity: 6024MiB
                    capabilities: nofs swap initialized
                    configuration: filesystem=swap pagesize=4095
         *-scsi:1
              physical id: 2
              logical name: scsi1
              capabilities: emulated
            *-cdrom
                 description: DVD-RAM writer
                 product: DVD+-RW GU90N
                 vendor: HL-DT-ST
                 physical id: 0.0.0
                 bus info: scsi@1:0.0.0
                 logical name: /dev/cdrom
                 logical name: /dev/cdrw
                 logical name: /dev/dvd
                 logical name: /dev/dvdrw
                 logical name: /dev/sr0
                 version: A100
                 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                 configuration: ansiversion=5 status=ready
               *-medium
                    physical id: 0
                    logical name: /dev/cdrom
         *-scsi:2
              physical id: 3
              bus info: usb@1:1.7
              logical name: scsi3
              capabilities: emulated scsi-host
              configuration: driver=rts5139
            *-disk
                 description: SCSI Disk
                 product: xD/SD/M.S.
                 vendor: Generic-
                 physical id: 0.0.0
                 bus info: scsi@3:0.0.0
                 logical name: /dev/sdb
                 version: 1.00
                 serial: 3
                 capabilities: removable
               *-medium
                    physical id: 0
                    logical name: /dev/sdb
      *-battery
           description: Lithium-Ion Battery
           product: DELL 4WY7C416
           vendor: SANYO
           physical id: 1
           slot: Sys. Battery Bay
           capacity: 28000mWh
           configuration: voltage=14.8V
    

    lspci:

    00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
    00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
    00:03.0 Audio device: Intel Corporation Device 0a0c (rev 09)
    00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
    00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
    00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
    00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
    00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
    00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
    00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
    00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
    01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 07)
    02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
    
    • Steve Reeder
      Steve Reeder almost 10 years
      could you run the following commands and copy paste the output to your original post? 'lshw' and then run 'lspci' (without '' quotes)