org.openqa.selenium.WebDriverException: unknown error: cannot determine loading status

Question

I am new to Selenium and need some trail to find root cause of the below error.

Selenium version - 3.5.3 ChromeDriver version - 2.29.4 Chrome version - 63

org.openqa.selenium.WebDriverException: unknown error: cannot determine loading status
from unknown error: missing or invalid 'entry.level'
  (Session info: chrome=63.0.3239.132)
  (Driver info: chromedriver=2.29.461591 (62ebf098771772160f391d75e589dc567915b233),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: '3.5.3', revision: 'a88d25fe6b', time: '2017-08-29T12:42:44.417Z'
System info: host: 'BADRI-HP', ip: '---.---.-.---', os.name: 'Windows 7', os.arch: 'x86', os.version: '6.1', java.version: '1.8.0_131'
Driver info: org.openqa.selenium.chrome.ChromeDriver
Capabilities [{applicationCacheEnabled=false, rotatable=false, mobileEmulationEnabled=false, networkConnectionEnabled=false, chrome={chromedriverVersion=2.29.461591 (62ebf098771772160f391d75e589dc567915b233), userDataDir=C:\Users\Badri\AppData\Local\Temp\scoped_dir45280_30736}, takesHeapSnapshot=true, pageLoadStrategy=normal, unhandledPromptBehavior=, databaseEnabled=false, handlesAlerts=true, hasTouchScreen=false, version=63.0.3239.132, platform=XP, browserConnectionEnabled=false, nativeEvents=true, acceptSslCerts=true, locationContextEnabled=true, webStorageEnabled=true, browserName=chrome, takesScreenshot=true, javascriptEnabled=true, platformName=XP, cssSelectorsEnabled=true, unexpectedAlertBehaviour=}]
Session ID: 60b98ca106d00b50963c47e02276c40b
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:215)
    at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:167)
    at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
    at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:82)
    at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:45)
    at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:164)
    at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:82)
    at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:646)
    at org.openqa.selenium.remote.RemoteWebDriver.get(RemoteWebDriver.java:370)
    at naukri.ProfileUpdate.login(ProfileUpdate.java:19)
    at testScripts.NewTest.f(NewTest.java:29)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)

Solution 1

The error says it all :

org.openqa.selenium.WebDriverException: unknown error: cannot determine loading status
from unknown error: missing or invalid 'entry.level'

Your main issue is the version compatibility among the binaries you are using as follows :

• You are using chromedriver=2.29.461591
• Release Notes of chromedriver=2.29.461591 clearly mentions the following :

Supports Chrome v56-58

• You are using chrome=63.x
• Release Notes of ChromeDriver v2.34 clearly mentions the following :

Supports Chrome v61-63

• Release Notes of ChromeDriver v2.35 clearly mentions the following :

Supports Chrome v62-64

• You are using Selenium Version 3.5.3.
• Your JDK version is 1.8.0_131.

So there is a clear mismatch between the chromedriver version (v2.29.4) [which supports Chrome v56-58] with the Chrome Browser version (v63.x) [supported by ChromeDriver v2.34 minimum]

Solution

• Upgrade JDK to recent levels JDK Version 8 Update 151.
• Upgrade Selenium to current levels Version 3.8.1.
• Upgrade ChromeDriver to ChromeDriver v2.35 level.

• Keep Chrome to Chrome v64.x levels. (as per ChromeDriver v2.35 release notes)

• Execute your Test.

Solution 2

I fixed this issue after updating chrome driver to 2.38 with chrome version 65.

https://chromedriver.storage.googleapis.com/index.html?path=2.38/

Solution 3

It seems that the ChromeDriver need to be updated. For chrome=63.0.3239.132, you might want to use ChromeDriver v 2.35. You can download the same for your system from:

ChromeDriver v 2.35

Hope it helps.