Product images not showing after server migration prestashop

Question

I have migrated my prestashop 1.5.6 e-commerce site to a new server,

Process i did was just upload the files to new server and import the db.

I cleaned the Cache/smarty/compile and Cache/smarty/cache folders and left the index.php file.

I tried regenerating thumbnails from Preferences/images page but didn't work and gave "Internal server error".

I changed the process configuration to FcgidBusyTimeout 3600 in /etc/httpd/conf.d/fcgid.conf

I tried again to regenerate and this time, it is gave that : Original images not found in /img/p/1/2/xxx, But in reality all my images are in /img/p/xxxx.png

I tried using the Move Images to New image structure function in Preferences/images page and it created the structure but 1400+ images are not found now !!

Anyhelp will be more then welcome !

Updated : 27 June 2014 I lost hope after 48 hrs of finding and trying different solutions, reverted version back to backup copy of store, and not managing the store anymore. lost client..

Solution 1

Did you regenerated your .htaccess? To do so, go to preferences>SEO and URLs and click save. This will automatically refresh a line in that file depending on your new server configuration.

If not, try to regenerate the thumbnails (Preferences>images>regenerate thumbs). Since you have a lot of images, Try to regenerate type by type because the process take a lot of time and it is better to know where it stops if it is interrupted.

Of course, all manips are better done in development environment.

good luck.

Solution 2

For others who may not yet get the answer

Go to Preference -> SEO and URLS.

There you will get a block for shop detail named as "Set Shop URL", There you have to change the details for Shop domain, SSL domain, Base URI as per your server details.

Solution 3

You could check these:

• default image paths _PS_PROD_IMG_DIR_ and _PS_IMG_DIR_ are changed in defines.inc.php and rest of path is as expected
• value for PS_IMAGE_QUALITY was changed manually to jpg instead of png in ps_configuration table

Solution 4

Have you checked the suffix of the images? Sometimes it change from _home to _homedefault.

Solution 5

Update domain in:

• your [www root]/.htaccess
• ps_shop_url db table

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Comments

[msoa]

Saved me. Very Thanks! Changing ph_shop_url.domain in database is not a good solution. Your way is best. don't forget to clear cache also.